We bought * outdoor patio seats. When the boxes were received they were very busted up...

GetHuman2951194's Complaint issue with Kohls.com from May 2019

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The issue in GetHuman2951194's own words
We bought * outdoor patio seats. When the boxes were received they were very busted up. My husband put the pieces together, because some a tabs were bent and holes were not properly drilled, he had to buy another tool. The finish was scuffed and scratched on a couple of the pieces, the small table was dented and is lopsided. We really looked awhile for a nice set and are disappointed in the finished product. Can't tell if the arms are bent our supposed to be that way. Would return a couple of the pieces, but the boxes were tore down while building. I have pictures of the boxes and the problem pieces. Can not add to this email will not allow me to. *I also did not get my Yes*rewards. Please let me know what you can do to resolve this. Thank you!

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Complaint issue
Reported by GetHuman2951194
May 20th, 2019 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2236 others
0 customers following this


GetHuman2951194 started working on this issue
May 20th, 2019 12:41am

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