I experienced unacceptable customer service today at the Kohls store in D'Iberville, Mi...
GetHuman-dabrenel's Complaint issue with Kohls.com from April 2019
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The issue in GetHuman-dabrenel's own words
I experienced unacceptable customer service today at the Kohls store in D'Iberville, Mississippi. I took an online survey, but I don't feel it allowed me to fully convey how upset this "incident" left me! I was making a simple return transaction. Items were purchased on the **th of April. I had my sales receipt and expected smooth sailing. The store associate had difficulty with this transaction. She had to rescan and double check receipt and so on. She was visibly agitated. To make this short- she took her frustration out on me and was very rude. I asked for the manager, and he was a huge disappointment! I told him what had happened, and he just stared at me as if I were a fly in his soup! After I told him I was owed an apology, he said sorry that happened! I'm an older customer, and this was one of the worst shopping experiences I have ever had!
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