I ordered some hoodie sweatshirts for my son for Christmas. The sizes sent to me was th...

GetHuman1831671's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1831671's own words
I ordered some hoodie sweatshirts for my son for Christmas. The sizes sent to me was the wrong size. I took them back to one store who did not have what I needed and was told that I would have to reorder the shirts online and pay full price because I ordered these on cyber Monday and got a deal. So I had to go home reorder the shirts yes i bought them twice. Then I had to make another trip back to Kohls to make the exchange which is a ** min drive for me either way I go Wilkesboro NC or Hickory NC. Another problem is I bought*ordered my other sone a pair of tennis shoes for this same Christmas and he opened his shoes and he can't wear them because the anti theft tag was left on them. So here we go again another ** min trip to kohls to get the anti theft tag off so my son can wear his shoes. Definitely not a happy costumer of kohls!!!!

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Customer service issue
Reported by GetHuman1831671
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1558 others
0 customers following this


GetHuman1831671 started working on this issue
Dec 26th, 2018 3:28pm

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