Placed order online totaling over $***. no indication that this was “non Kohls cash ear...

GetHuman1717990's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1717990's own words
Placed order online totaling over $***. no indication that this was “non Kohls cash earnings period”. Attempted to obtain Kohls cash to be told this, had I known I would have waited a day. Tried utilizing Customer service with Sebastian and Mario. Offered $**.** in Kohls cash when I should have received $***.**. Extremely disappointed in Kohls this is why I do Christmas shopping there for added bonus. No longer will do so
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Kohls.com

Customer service issue
Reported by GetHuman1717990
Dec 8th, 2018 - 6 mons ago
I have an issue with Kohls.com too
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Seen by 2 customers so far
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Timeline
GetHuman1717990 started working on this issue
Dec 8th, 2018 5:52pm