Hi, I have a question regarding my kohl's charge. Some time ago I bought a few items w...

GetHuman-bauderbo's customer service issue with Kohls.com from December 2018

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The issue in GetHuman-bauderbo's own words
Hi, I have a question regarding my kohl's charge. Some time ago I bought a few items with my card. It was a stressful time in my life and I hadn't used my card in years so when I didn't get a bill sent to me I neglected to get it paid. I then received a letter a couple months later and I immediately paid it in full. Now my credit report has dropped my credit score. I am never late on my payments, just this one. Is there a way Kohls could send a letter to the credit Bureaus letting them know I paid it as soon as I got the letter so them might reconsider my score. I have always been responsible with my finances and this truly was an oversight on my part which I resolved immediately.**Jeanette Bauder
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Customer service issue
Reported by GetHuman-bauderbo
Dec 5th, 2018 - 2 mons ago
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Dec 5th, 2018 3:23am