I had been at West Towne Kohl’s store in Madison, WI ******** and it was insane and st...

GetHuman-gasserr's customer service issue with Kohls.com from December 2018

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The issue in GetHuman-gasserr's own words
I had been at West Towne Kohl’s store in Madison, WI ******** and it was insane and staff wasn’t pleasant and not enough staff on hand. So I went home and placed an order on ******** on kohlS .com. I never received an email or Kohl’s cash email. I have gotten them immediately after ordering. I checked Junk etc. Not there. I also had ordered one of your insta pots that were on sale. Not included. Plus the delivery time was well beyond what I had experienced before. Ordered ******** last items minus the instapot *******. *I have been a customer for a very long. I have been cheated out of Yes * You Rewards for many years and when I talked to your customer service I got a whopping $**. I have spent lots of $ at your stores. *I haven’t gotten through on your phone system. *I’m frustrated and disappointed with it all. *Thank you for your time.*Ramona Gasser*Order * **********
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Kohls.com

Customer service issue
Reported by GetHuman-gasserr
Dec 5th, 2018 - 2 mons ago
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GetHuman-gasserr started working on this issue
Dec 5th, 2018 3:21am