I got an email that stated my FULL order had shipped. Which should have included * pair...

GetHuman1685203's customer service issue with Kohls.com from December 2018

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The issue in GetHuman1685203's own words
I got an email that stated my FULL order had shipped. Which should have included * pairs of boots. I got an email stating that my FULL order had been delivered. When i opened the package, there was only one pair of boots in it. I never received and email that said my order was shipping in separate. I would like to get my other pair of boots. My order number is *********** and my tracking number for FedEx is ***************. The item I did not receive is the Journee Collection Mavrik Women's Ankle Boots*Color: Leopard, Size: ** MED, Qty: *
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Customer service issue
Reported by GetHuman1685203
Dec 4th, 2018 - a mon ago
I have an issue with Kohls.com too
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GetHuman1685203 started working on this issue
Dec 4th, 2018 3:09am