I got an email that stated my FULL order had shipped. Which should have included * pair...

GetHuman1685203's customer service issue with Kohls.com from December 2018

3 views
 | 
1136 similar
 | 
0 following
Help with my Kohls.com issue
First: share to improve GetHuman1685203's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1685203's next move: talk to Kohls.com when they open.
Kohls.com's call center is closed now. We will send GetHuman1685203 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1685203 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman1685203's own words
I got an email that stated my FULL order had shipped. Which should have included * pairs of boots. I got an email stating that my FULL order had been delivered. When i opened the package, there was only one pair of boots in it. I never received and email that said my order was shipping in separate. I would like to get my other pair of boots. My order number is *********** and my tracking number for FedEx is ***************. The item I did not receive is the Journee Collection Mavrik Women's Ankle Boots*Color: Leopard, Size: ** MED, Qty: *
GetHuman1685203 did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman1685203 fixed the problem
We are waiting for GetHuman1685203 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kohls.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1685203 fixes it.
This email address isn't valid

Kohls.com

Customer service issue
Reported by GetHuman1685203
Dec 4th, 2018 - a mon ago
I have an issue with Kohls.com too
Not resolved
Seen by 3 customers so far
Similar issue to 1136 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1685203 started working on this issue
Dec 4th, 2018 3:09am