I got an email that stated my FULL order had shipped. Which should have included * pair...
GetHuman1685203's customer service issue with Kohls.com from December 2018
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Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman1685203's own words
I got an email that stated my FULL order had shipped. Which should have included * pairs of boots. I got an email stating that my FULL order had been delivered. When i opened the package, there was only one pair of boots in it. I never received and email that said my order was shipping in separate. I would like to get my other pair of boots. My order number is *********** and my tracking number for FedEx is ***************. The item I did not receive is the Journee Collection Mavrik Women's Ankle Boots*Color: Leopard, Size: ** MED, Qty: *
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