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Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1638944's own words
My first issue is that I received the wrong item. I ordered the Barbie Doll & Horse sku********** but received a Barbie Fashion closet. My receipt had the correct item but that is not what I received. My second issue is reaching someone to discuss this. I have been trying since last night and have been on hold up to ** at a time until I hung up.**My order * is ************I have also had such great service in the past that this is very disappointing. The item is a gift and it is not feasible for me to drive to one of the stores to return it.
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