I called Customer Service yesterday, they said my orders were cancelled by the fraud de...

GetHuman-sandybho's customer service issue with Kohls.com from November 2018

10 views
 | 
874 similar
 | 
0 following
Help with my Kohls.com issue
GetHuman-sandybho's next move: call Kohls.com.
The best way to get your problem resolved is to tap the button below to start calling Kohls.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sandybho may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-sandybho's own words
I called Customer Service yesterday, they said my orders were cancelled by the fraud department and transferred me there to get more information. But no one picked up after about ** minutes, and I had to go. I tried to order the Roomba *** * different times between Thursday and Friday, and they were all cancelled. The last one was Order* **********, placed Friday, November **, **** at **:** PM (CST). I would really like to have this at the price I paid ($***.**) online.
GetHuman-sandybho did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman-sandybho fixed the problem
We are waiting for GetHuman-sandybho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kohls.com's attention and get better help faster. Tap below to get started.
Having Kohls.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kohls.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-sandybho fixes it.
This email address isn't valid

Kohls.com

Customer service issue
Reported by GetHuman-sandybho
Nov 25th, 2018 - 3 mons ago
I have an issue with Kohls.com too
Not resolved
Seen by 10 customers so far
Similar issue to 874 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sandybho started working on this issue
Nov 25th, 2018 1:02pm
GetHuman-sandybho shared this issue with friends on Facebook
Nov 25th, 2018 1:03pm