Says my package was delivered today at *:** for I have no idea where the package is at

GetHuman-sjkbell's customer service issue with Kohls.com from June 2018

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Help with my Kohls.com issue
Before contacting them, items GetHuman-sjkbell may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
GetHuman-sjkbell's next move: talk to Kohls.com when they open.
Kohls.com's call center is closed now. We will send GetHuman-sjkbell a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue and preferred resolution, in GetHuman-sjkbell's own words:
The problem I ran into: Says my package was delivered today at *:** for I have no idea where the package is at
I trust that Kohls.com will make this right and come up with a resolution that is fair.
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Kohls.com

Customer service issue
Reported by GetHuman-sjkbell
Jun 6th, 2018 - 2 mons ago
I have an issue with Kohls.com too
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Seen by 2 customers so far
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Timeline
GetHuman-sjkbell started working on this issue
Jun 6th 11:24pm