Hello, **Today we wrote to you about a non-proccessed booking, and GetHuman team replie...

GetHuman-iyatturk's customer service issue with Kiwi.com from August 2018

Help with my Kiwi.com issue
The issue in GetHuman-iyatturk's own words
Hello, **Today we wrote to you about a non-proccessed booking, and GetHuman team replied that the money is refunded. Now I appreciate the prompt response and action but, the refund needs ** days to be proccessed.**Instead of refund, I would like to book a new flight with the money that went into your system, since the issue has caused our passengers to miss their flight. **The booking reference was *******. They are * passengers. Their flight is from Istanbul to Riyadh. I would really appreciate if you can help us in that regard. It would be a very nice gesture. **Thank you a lot,*Iyat Turk******@***.com
GetHuman-iyatturk did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman-iyatturk
Aug 10th, 2018 - 7 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 3 customers so far
Similar issue to 1771 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-iyatturk started working on this issue
Aug 10th, 2018 3:29pm
GetHuman-iyatturk indicated the issue is not fixed yet.
Aug 10th, 2018 3:29pm
GetHuman-iyatturk indicated the issue is not fixed yet.
Aug 10th, 2018 3:29pm