Kiwi.com Customer FAQ

To request a refund from Kiwi.com, you need to navigate to the "Manage your bookings" section on the website. Enter your booking details to access your reservation. If eligible for a refund, you can follow the prompts to submit your refund request. Ensure that you adhere to the terms and conditions regarding refunds and cancellations associated with your booking.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Please use that link for assistance with your flight reservation cancellation.

If you have paid but have not received a confirmation email, please check your spam or junk folder first. Sometimes confirmation emails can be filtered there. If you still do not see it, ensure that the email address you provided during booking is correct. There is a link to the most up-to-date contact information right here on this page to help you further.

If you entered the wrong email address when booking, you should be able to retrieve your booking by providing the correct details on the Kiwi.com website. Look for the option to access bookings and enter your confirmation number and the correct surname associated with the booking.

You can find the most up-to-date contact information for Kiwi.com right here on this page that you're viewing.