Alibaba Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Alibaba

Alibaba Online Help-desk
Best way to get Alibaba help
Alibaba Phone Number
No known phone number
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Common Problem Categories

As reported by Alibaba customers to GetHuman in the last 60 days
Returns: 51 inquiries
Cancel order: 26 inquiries
Change order: 39 inquiries
Track order: 28 inquiries
Complaint: 38 inquiries

Alibaba Customer Reviews

4.00 out of 5 | 87 reviews

About Alibaba

If you're here looking up Alibaba customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Alibaba also goes by or is associated with the names Alibaba, Alibaba.com. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Alibaba is associated with terms like private, internet, technology, marketplace, b2b by their customers and industry analysts. They are similar to companies like Blockbuster, Google. They employ 50,090 people according to customers in the know.

Alibaba Support - What Else?

GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. For example, look at our eBay Customer Service page. Or take a look at our Capital One Customer Service page. We may not quite have as much of this available for Alibaba customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company.
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