What happens if my flight is canceled or delayed?
If a flight booked through Kiwi.com is canceled or significantly delayed, several potential outcomes are typical, depending on the policies of the airlines involved and specific circumstances surrounding the situation. Generally, upon receiving notification of a cancellation or delay, it is advisable for the traveler to check the current information directly on the web page or contact the airline operating the flight for the most accurate guidance.
In many cases, if a flight is canceled, the airline may offer alternatives such as rebooking onto the next available flight. Travelers might also be eligible for refunds depending on the nature of the cancellation. If a flight is delayed, the airline may provide updates and inform passengers about their rights regarding delays, which can sometimes include compensation or additional amenities, particularly for long delays.
Kiwi.com strives to offer support to travelers navigating these challenging situations. They provide details about the status of flights and can assist with rebooking connections if needed. It is important to remain attentive to emails or notifications from both the airline and Kiwi.com, as they often communicate any changes in flight status directly.
Travelers are encouraged to review the terms and conditions associated with their booking, as this is where they can find information related to delays and cancellations. Typically, policies can vary among airlines and routes, so becoming familiar with these details in advance may enhance the travel experience.
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