What happens if my flight is canceled or delayed?
If your flight is canceled or delayed, Kiwi.com offers assistance to ensure a smooth travel experience. In case of a cancellation, we strive to find an alternative flight or provide a refund according to airline policies. Our team works diligently to rebook affected passengers on the next available flight. If your flight is delayed, we recommend staying in touch with the airline for updates on new departure times. Kiwi.com also provides real-time flight tracking and notifications through our app, so you are informed about any changes instantly. Additionally, our customer support is available 24/7, readily assisting with any queries or further arrangements. Rest assured, we prioritize your comfort and are committed to minimizing any inconvenience caused by flight cancellations or delays.
Answered May 3, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Kiwi.com?
If you need to talk to Kiwi.com customer service, now that you have the answers
that you needed, click the button below.
Contact Kiwi.com