Hello, I'm writing to inform you about my emergency situation. I booked a flight throug...

GetHuman848473's customer service issue with Kiwi.com from July 2018

3 views
 | 
648 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman848473's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman848473's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman848473 will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman848473 can let us know if they help or not.
Before contacting them, items GetHuman848473 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman848473's own words
Hello, I'm writing to inform you about my emergency situation. I booked a flight through Kiwi.com. My booking number is ******* from Seoul to Okinawa. And I need to change my flight schedule as soon as possible but the customer center's reply was wait for ** hours. I need to change everything so this is real emergency for me and they won't do anything about it except for saying wait for ** hours...Please tell me if there's a way to change flight schedule asap. Thank you.
GetHuman848473 did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman848473 fixed the problem
We are waiting for GetHuman848473 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman848473 fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman848473
Jul 4th, 2018 - a yr ago
I have an issue with Kiwi.com too
Not resolved
Seen by 3 customers so far
Similar issue to 648 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman848473 started working on this issue
Jul 4th, 2018 6:37am