Hello,*I am Alana Pacelli, and I’m here in a desperation trial to recover my Instagram...

GetHuman3771811's Recover Account issue with Instagram from October 2019

Help with my Instagram issue
The issue in GetHuman3771811's own words
Hello,*I am Alana Pacelli, and I’m here in a desperation trial to recover my Instagram account that I’ve lost the access in the past week. **What happened was, I bought a new iPhone and I forgot my account’s password. So when I started to use my new phone, I couldn’t log in to my account, and I tried the “forgot my password” but it ended up saying that my account wasn’t found. **It’s weird cause it still there, and I just can’t access through my email (the one I registered the account) or through my new phone number (that I changed on the Instagram settings before loosing my account).**These are the infos of my account:**Log in: @alanapacelli *E-mail: *****@***.com **Please I’m looking forward for your guys reply. It’s been more than a week and I’m afraid to loose my account! **Thank you,*Alana Pacelli

GetHuman3771811 did not yet indicate what Instagram should do to make this right.

How GetHuman3771811 fixed the problem
in this case i think you need to know someone that works in Instagram, otherwise it is almost impossible to have your account access back.
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Recover Account issue
Reported by GetHuman3771811
Oct 15th, 2019 - 2 years ago
Fixed
GetHuman3771811 shared how to fix
Seen by 5 customers so far
Similar issue to 76275 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman3771811 started working on this issue
Oct 15th, 2019 9:22pm
GetHuman3771811 indicated the issue is not fixed yet.
Oct 16th, 2019 2:46am
GetHuman3771811 indicated the issue is not fixed yet.
Oct 16th, 2019 5:22pm
GetHuman3771811 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 12:43am
GetHuman3771811 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 6:55pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers