Instagram Customer Service Issues

Hello, I recently received a concerning message alerting me of an impersonation issue on Instagram. A fake account was using my photo and sharing inappropriate content. I promptly informed my friends, who reported and had the account removed. However, upon trying to log back into my own account, I discovered that it had been disabled due to impersonation concerns. I am an active Instagram user with a substantial following and no history of violating terms of service. I am attaching my Aadhar card as proof of identity and kindly request a swift resolution to this matter. Reactivating my account is crucial, as it not only impacts my social presence but also my career as a Plixxo influencer. My Instagram username is anushhkamalhotra. Your prompt assistance in resolving this issue would be greatly appreciated. Thank you for your attention to this matter.

Hello, Thank you for reaching out. This is the correct email associated with my disabled Instagram account, @xoxodiamondz. I am trying to reactivate my account with the handle @xoxodiamondz. I've been reaching out using different emails as I haven't received a prompt response from Instagram. I am eager to regain access to my account as it means a lot to me. I have not violated any policies and primarily share dance videos and positive content. I have attached a photo of myself with the required number for verification. I simply want to continue building my brand and engaging with my followers. Please assist me in resolving this issue. I appreciate your help. Kind regards, Initials

Hello Instagram, I am unaware of why my account, with the username ll_s.a.s_trends_ll, has been disabled. I haven't violated any community guidelines or misused Instagram. Recently, someone messaged me on WhatsApp asking about recovering an account reported on Instagram, but I didn't provide detailed help suspecting misuse. Today, I couldn't log in, and I'm saddened as I have numerous followers and friends on that account. Please restore my account as I value it greatly. You are welcome to verify with my followers about my behavior. If I've erred, I accept any decision you make. I sincerely request the recovery of my account which means a lot to me. Thank you.

Hello Instagram Support Team, I am writing to bring to your attention an issue I have encountered with my Instagram account, @hotness_forever. I created this account to share pictures of models wearing bikinis and always made sure to repost these images with the models' permission and proper credits. I have adhered to Instagram's terms of service and community guidelines consistently. However, my account was permanently deactivated without any clear explanation. Despite multiple attempts to follow the reactivation process as prompted, including filling out the form to explain that it was disabled in error, I have not received any response from Instagram after submitting the report more than 50 times in a day. I am reaching out to you in the hopes of a prompt resolution. Kindly address this matter and reinstate access to my account, @hotness_forever. Thank you.

1) I encountered a repeated message on Instagram asking to verify my account ownership when logging in. 2) Despite changing my password four times, I am unable to access my account. 3) I discovered through my email that my linked phone number was altered, and there was unauthorized access from a location unfamiliar to me. 4) I reached out to Instagram regarding a possible hack, only to receive a password reset link, which did not resolve the issue as I continue to face the verification message upon login attempts. 5) My email remains associated with my account, and I have reset my password multiple times to demonstrate ownership. Preserving my account is crucial, and I need assistance to regain access.

Hello, I am General Clayton M. Abernathy, also known as General Hawk, the commanding officer of the G.I. Joe team. I kindly request unlimited access to follow individuals on Instagram and for them to follow me back. I have encountered issues with this in the past, where the problem was temporarily resolved but then reoccurred when I returned to complain. I urge for a permanent solution to be implemented. Your prompt attention to this matter is greatly appreciated. Thank you. General Clayton M. Abernathy / General Hawk, G.I. Joe Commanding Officer

I have attempted to appeal the false claim on the Instagram Help Center, but every time I try to send it, an error occurs indicating that "The account I’m trying to appeal doesn’t exist." The account in question is @RyanTylerHayes, and I believe the claim that I violated the terms and services is inaccurate for the following reason: Instagram sent me around 4 or 5 "suspicious log-in attempts" from various locations in the USA, and one attempt from Europe shortly after I resumed posting on my profile last Sunday following a hiatus since December. Despite changing my password after each notification, the attempts continued. In one instance from New York City, I mistakenly marked it as "This Was Me" instead of "This Wasn't Me." I am concerned that this error allowed someone to compromise my account and post unauthorized content. I am unsure if you have the ability to review the login attempts, but there have been numerous such occurrences. Please advise if you can assist. Thank you for your attention to this matter.

Dear GetHuman, I am frustrated with the lack of customer service from Facebook and Instagram. My Instagram account ("cecioo") has been disabled, possibly due to my email address being hacked in the past. I am struggling to reactivate it as there is no useful guidance available beyond the same unhelpful web page. I need assistance in proving my identity and regaining access to my account. It seems impossible to reach a real person for support. I believe they need to verify that it's truly me trying to access the account and not a hacker. I am seeking help to unlock my account as I am unable to find any other ways to contact Facebook/Instagram. Thank you, Cesare M.

I encountered issues trying to register a new account with IG for my recently acquired domain. Despite various attempts and email variations, I consistently received an error message. Surprisingly, upon attempting to login, I was told that the account had been suspended for violating terms. My intention is simply to have a functional account for the new domain YourWinterParkFL.com, with preference for usernames like yourwinterparkfl, yourwpfl, or yourwinterpar_fl. The corresponding email should be [redacted] I am reachable through a different email for now, provided below, and do not foresee immediate use of the account.

Hello, my name is Emily Ward, and I use the handle emmily.waard on Instagram. I am currently facing significant harassment and bullying on the platform. Despite my multiple reports, Instagram claims that the two posts do not violate their guidelines, although I strongly believe they do. I never authorized these pages (Oldrowusm and barstoolsouthernmiss) to share my images without my consent. The lack of control over my own privacy has resulted in numerous hurtful messages and mockery from others, exacerbating my existing anxiety and depression. Despite personally requesting the removal of the post depicting me and my boyfriend kissing, these pages have refused. The situation has escalated within my college community, intensifying the harassment. I am reaching out for assistance in having these distressing posts taken down. Here is the link to one of them: [redacted]. I do not follow Oldrowusm to send this link. Your help in this matter would be greatly appreciated. Thank you.

There has been a data protection breach on the hashtag "My Happy Future" where my separated wife, Heather Pantin, is sharing untrue things about me. This violates our privacy as I have not been charged with anything, and ongoing issues between us are being publicly misrepresented. It is causing me significant distress, especially as our children are also involved. I kindly request that you take down this content, as it indirectly exposes personal information and defames my character. This is a breach of the Data Protection Act and is affecting my mental well-being. Please deactivate this site to prevent further harm. Thank you, Neil Pantin.

I have encountered a lot of inactive followers on Instagram who only follow me in hopes of getting a follow back without engaging with my content. This can be frustrating as I prefer to interact with genuine followers. To identify these inactive accounts and unfollow those who don't follow back, I researched and downloaded a third-party app that offers features to track follower activity. The app I used had options to show me my followers and identify those who were not engaging with my posts. However, I recently received a temporary ban from Instagram for violating their guidelines by sharing my account information with a third-party app. It seems unfair as I believe I should be able to manage my account as I see fit. I solely used the app to view my followers and did not participate in any actions to gain likes or followers. I hope to resolve this issue swiftly as I have important content to share on my account.

Instagram unexpectedly signed me out of my account, and I am now having trouble logging in through the app on my phone. When I attempt to log in, I receive an error message stating, "sorry, there was a problem with your request." This issue persists even when I try logging in via Facebook, email, or phone number. Despite reaching out to Instagram multiple times, I have not received assistance. Additionally, the help page does not allow me to submit a form because my account is not technically deactivated. I can log in to other people's accounts on my phone, just not my own. I have explored Instagram's web page thoroughly without finding a solution.

Hello, this is Riyas from India. My Instagram account (riyas__088) has been banned due to violations. I suspect it's a mistake or someone misused my account to report it. I'm unsure why it was deactivated. I have many followers and important projects on that account. I really need it back. There are valuable messages I don't want to lose. Please review my account and help me. Thank you.

Action Blocked Your account has been temporarily blocked from certain actions due to violations of our community guidelines. This block will expire on [redacted]-10-30. Despite changing your password multiple times, you continue to face issues, resulting in your account being suspended further. You have acknowledged sharing your password in the past but have since updated it and no longer share it. Please assist in resolving this matter and restore the functionality of your Instagram account.

Action Blocked Sorry, your account has been temporarily blocked from taking certain actions due to violating community guidelines. This block will expire on [redacted]-10-30. I seem to encounter this issue frequently with my Instagram account. Even after the block expires, attempting to like posts results in additional suspensions. Although I've changed my password multiple times, the problem persists. I need assistance resolving this matter urgently. I understand that sharing my password was a mistake, but that was in the past and I have since updated it several times. Please, Instagram, I implore you to help rectify this situation. I have encountered being blocked from liking posts numerous times; please assist me in restoring my Instagram account to normal functioning. Your aid in resolving this issue would be greatly appreciated.

On October 21st, I shared a stapled arm special effects makeup look for my 31 days of Halloween makeup series. Unfortunately, Instagram removed my post around 12 hours later citing "promoting self harm and suicide," despite it being clearly labeled as fake and SFX makeup. I have appealed the removal but haven't received a response. It seems some promotional features on my account have been disabled, as my posts no longer appear in the discover page or under hashtags. This is discouraging me from sharing my makeup work, which is mostly beauty-related outside of Halloween. The impact on my business is substantial. Instagram's lack of support for small accounts and business owners is disheartening. Any help would be greatly appreciated.

I have lost access to the email linked to my account. The email was deactivated by Yahoo, making it impossible for me to reset my password. After changing phones, I realized I couldn't recall my password and now seek to regain access to my account. I can be reached at my alternate email [redacted] associated with the username mlc0122 on Instagram. I no longer have access to [redacted], hence, cannot receive password reset instructions. I am willing to provide any necessary information for identity verification to recover my account. Please suggest an alternative method as I cannot receive emails on the Yahoo account.

I updated the email address and phone number on my Instagram account. I've had this account for 2 years, and I just realized it was displaying an old number and an email address I no longer use. I only used that email address once to sign up for Instagram two years ago. I have tried Gmail's email recovery steps but couldn't reset the password as I forgot the password and the month of account creation. After changing the number and email, Instagram emailed me to confirm the changes I made. However, when I tried logging in, it requested verification. The verification code was sent to my old email address, which I can't access. I've reached out to Instagram support 5 times, but they haven't been of much help, despite me providing proof such as email screenshots showing the changes made to my account.

I believe my Instagram account may be under attempted hacking. In August, I received an error message stating my account was temporarily blocked for suspicious activity related to gaining followers and likes. Despite changing my password around August 25th, I still encountered issues accessing my account until the following week. Upon regaining access, I would engage with posts only to have my account blocked again, which persisted with multiple reports to Instagram support yielding no response. By early September, I could briefly interact on the platform before facing another block. During the third week of September, my account finally resumed normal activity, allowing me to interact freely. Unfortunately, I experienced the same block last night. I am uncertain if the issue is related to using both an iPad and iPhone, as I do not believe my emails or passwords overlap between devices.