Instagram Customer Service Issues

Last night, I received an error message stating that my account had been temporarily blocked from liking, commenting, or adding people. It was flagged because it appeared that I had shared my password to gain followers, which I did not do. A similar issue happened at the end of August, and despite changing my password and waiting a week to regain access to Instagram, the problem persisted. Despite making repeated reports to Instagram, the account kept getting blocked periodically. In the middle of September, the block suddenly lifted, allowing me to resume normal activity on my account. However, last night, as I was adding and liking friends' posts, I was prompted to change my password again. I complied, but upon logging back in, my account was blocked once more, preventing me from engaging with the platform.

Hello, my name is Mary. I am contacting you because, after being requested to change my password on the Instagram app following liking a few photos, my account was promptly action blocked until October 31. I am perplexed by this action as I believe I adhered to IG's community guidelines and have been penalized unjustly. I have been an IG user for 8 years, and this past year, I managed to establish a career through your platform. Having it suddenly withdrawn is truly upsetting. This block will result in a loss of around $[redacted] in work, crucial for paying my rent and bills. I kindly request swift attention to this matter. I cannot afford to miss out on opportunities and work due to a technical error. I anticipate a positive resolution. Thank you.

I wish there was a way to send a picture to explain, but unfortunately, there isn't. I'm trying to have my Instagram account unblocked. I received an error message last night stating that my account was temporarily blocked because of actions from back in August when I was trying to gain followers and likes. Even after changing my password, the issue persisted. I had to wait for a week to access my account, only to have the same problem reoccur after a few hours of activity. The cycle of changing the password and waiting continued for some time. After reporting the issue multiple times to Instagram's system and via email, my account unexpectedly started working normally in September. However, last night, while just liking and adding friends, the error message prompting a password change appeared once more. After complying, my account got blocked again.

I created a new account named Rhlgram about 4 weeks ago, but it has been closed down. I've tried to request it back multiple times without success. They asked me to send my ID, but then claimed it didn't match the requested page and accused me of pretending to be someone else, which is frustrating. I've tried using different names I may have used on old Facebook or Instagram accounts, thinking they might have pulled details from there. I assure you, I am the legitimate creator of Rhlgram and am very stressed about this situation. Interestingly, when I initially added the account, I don't recall it asking for a name or address; it simply used my email and previous password, which seemed okay then. I hope someone can assist me. 😩

My Instagram account (@toriclever) got blocked. Although I can log in and browse posts, I'm unable to like, follow, or unfollow due to a community guidelines violation. After reaching out to Instagram with an explanation via the help center, the original block until October 25th remains in effect. Despite my attempts to expedite the unblocking process, as of October 26th, the restriction persists without a specified end date. Each time I try to engage with posts, the same generic block message appears, offering a button to dispute the violation, which unfortunately hasn't resolved the issue so far.

Mein Handy ist gestern kaputtgegangen, und jetzt versuche ich, meinen Instagram-Account wiederzugewinnen. Leider kann ich mein Passwort nicht zurücksetzen, da ich das Passwort für meine E-Mail-Adresse [redacted] nicht mehr weiß. Ich hatte die E-Mail auf meinem alten Handy gespeichert, das ich vor dem kaputten benutzt habe. Nun kann ich mich nicht in meinen Google-Account anmelden, da ich das Passwort dafür auch vergessen habe. Da ich meine E-Mail nicht mehr nutzen kann, um mein Instagram-Passwort zurückzusetzen, stecke ich fest. Ich bitte dringend um Hilfe, da mein Account iboo428_ sehr wichtig für mich ist. Bitte kontaktieren Sie mich unter [redacted], wenn Sie eine Lösung haben. Vielen Dank.

This morning I discovered that my Instagram account had been disabled for violating terms, specifically for pretending to be someone else. I have been using this account for over 6 years and have never encountered such an issue before. To resolve this, I filled out a form on Instagram providing my full name, Instagram handle, email, passport photo, bank card image, and college ID. Unfortunately, Instagram has not responded to my inquiry yet. I am disappointed as I have put a lot of effort into this account over the years, collaborating with brands and engaging with my active followers. I am willing to provide further evidence to prove my identity and regain access to my account.

To whom it may concern, I need to bring to your attention a concerning issue with my teenage son's Instagram account. A follower of the Central Coast Mariners A-League soccer team falsely reported my son's account for impersonation, resulting in its immediate shutdown without any investigation. The claim of impersonation is unfounded, as my son's account, The Wanderers Post, is simply a fan page dedicated to supporting the Western Sydney Wanderers, much like other fan pages such as The Glory Post or The Adelaide Post. My son, a 15-year-old student, has managed The Wanderers Post for over 18 months with over [redacted] followers. Evidence suggests that the report was made by a user named will.smith.5, who jokingly bragged about reporting the account because he deemed it "poor quality." This unjust action has caused distress and is a form of bullying and harassment towards my son. I urge Instagram to reinstate The Wanderers Post account promptly and conduct a thorough investigation to confirm no actual impersonation occurred. Thank you for your attention to this matter, [redacted]

I am troubled by the offensive content suggestions on my Instagram feed. Despite not having any diagnosed mental illnesses, I am repeatedly shown posts related to various conditions like OCD, ADHD, autism, and social anxiety, which I find inappropriate. Additionally, I am frustrated with the consistent recommendation of Disney-related content, which I dislike. Despite my efforts to block and report these accounts, Instagram continues to display them. I have voiced my concerns to Instagram numerous times, but no action has been taken. It feels like Instagram is assuming I have multiple mental health issues and exposing private matters. I urge Instagram to adjust my interests to exclude mental health and Disney content, which I have reported repeatedly. My Instagram username is jeni_to_md. Thank you.

Hello, my name is Sheed, also known as @Officialsheed. Today, I need help with an issue regarding my page. I am unable to access it, as it seems to have been recently deleted or disabled without any clear reason. I was using my account at 5 am this morning, but moments later, I was logged out. Despite numerous attempts to log back in, I have been unsuccessful. I am uncertain why my account was disabled. I suspect I may have been targeted by someone or a group who harbor unfounded negativity towards me. I refrain from sharing negative or explicit content on my page; I focus on promoting positivity, and as a club promoter, I dedicate my efforts to reducing violence in my city and supporting the youth. This deactivation is hindering the positive work I was doing in my community. I kindly request a review of my case and an explanation for the deactivation. Thank you in advance for your assistance, and I hope you have a blessed day.

Earlier today, I was using Instagram without any issues. However, I suddenly got logged out and upon attempting to log back in, I received a message stating that my account has been deactivated. I want to highlight that I have always adhered to the terms and conditions of the platform and have never posted any inappropriate content. My username is @missbootson, and I mainly share personal photos, particularly of myself. I have a significant number of irreplaceable images in my archive, especially of my father who has unfortunately received a terminal cancer diagnosis. These photos hold immense sentimental value to me, and I have not backed them up elsewhere. It is critical that my account is reactivated so that I can access and preserve these precious memories. I firmly believe that the deactivation of my account is a misunderstanding, as I have not engaged in any activity that warrants such action. Please help me reactivate my account so I can safeguard these irreplaceable photos.

Dear Instagram support team, I am Yahya Alasmari, known as @Y.asmari on Instagram. Recently, my brother has been facing issues with his account. Despite numerous attempts to get assistance through support, most responses have been in languages other than English or Arabic. He provided his Saudi national ID and even a driver's license as requested, but unfortunately, he has not received any helpful responses. His account seems to be inaccessible, causing him to lose contact with friends and impacting his gaming activities. We are willing to cooperate and provide any necessary information or verification to help resolve this issue promptly. His emotional well-being is at stake, and we are eager to have his account reinstated. The attached emails, IDs, and contact information are available for your reference. Thank you for your attention to this matter. Best regards, Abdullrahman. Email: [redacted] Usernames: @l9q, @lnsanewolf. Phone number: +[redacted]09. My phone number: +[redacted]38. Thank you for your assistance.

Hello, I have been experiencing issues with logging into my Instagram account for the past week. I did not receive a confirmation email when I initially registered. When I try to register again with my email address, it indicates that the email is already in use by another account. When attempting to log into the original account I registered for, I am informed that it has been disabled for violating the terms of service. This account is intended to be used as a company account, but I have not been able to access it yet. There is another existing account for our company that was created briefly and should be deactivated. The new account, FlexiCamper, is currently locked and I would like to use it for our Company moving forward. I would greatly appreciate any suggestions, assistance, or feedback regarding this matter. Thank you, Ramona

I frequently spend money on Instagram, supporting posts and paying brands for photo shoot expenses for promotions. I am a young up-and-coming athlete based in NYC, currently holding the welterweight junior boxing league champion titles in Staten Island and Brooklyn. I am dedicated to promoting my page and ensuring its visual appeal to my followers, which led me to unfollow several accounts over the past two weeks. However, each time I attempt this, Instagram blocks me from engaging with the platform due to their detection of a third-party app being used for mass unfollowing. These restrictions are negatively impacting my reputation and productivity. I seek assistance in resolving these blocks to avoid further disruptions.

Hello, my name is Inderjeet Singh and I have been using Instagram for the past 3-4 years. Lately, I have been encountering issues with accessing my account, which is very important to me. Despite several attempts, I have been unable to log in. I have reached out to Instagram multiple times without success. I have forgotten my password and have not been able to reset it. I am kindly requesting assistance in recovering my Instagram account. Below are my account details: Full Name: Inderjeet Singh Username: Inderjeet334 Email: [redacted] Phone Number: [redacted] I would greatly appreciate any help in resolving this matter. Thank you.

My Instagram account has been malfunctioning for over 20 days now. I am encountering three main issues. Firstly, I am unable to switch my account from a business to a private one as it shows an error. Secondly, I am not receiving any notifications on my account and the activity status is not functioning correctly; an unknown network error message appears when I try to enable it. Finally, I am unable to edit my profile. I would appreciate any help to resolve these problems.

A few days ago, both my Instagram and Facebook accounts were hacked. I suspect burner accounts were created with my phone number linked to them, preventing me from accessing my genuine accounts. I cannot retrieve my real accounts as I no longer have access to the linked email addresses. I managed to reach out to Facebook support and submitted a photo of my ID to prove my ownership, but I am struggling to contact Instagram support as I cannot log into my real account under the username Sarah_jad3. I seek assistance as I have used this account for many years.

When accessing our business account on the app, we noticed that our page content is missing. Despite indicating '[redacted] Posts' in the top right, nothing is displaying. Additionally, our news feed is empty, and our follower/following counts are blank. This issue arose yesterday evening following an attempt to open the app. Upon logging in, we received a notification that our posted content was reported for copyright infringement, despite our rights to all images. Interestingly, our business page appears normal when viewed from a personal account. The account name is @borgodenor.

Bitte stellen Sie meinen Account wieder her. Ich habe ihn schnell deaktiviert, nachdem unberechtigte Inhalte über mich verbreitet wurden. Daher habe ich meinen Benutzernamen schnell geändert und dann den Account deaktiviert. Jetzt kann ich den Account jedoch nicht reaktivieren. E-Mail Adresse: [redacted] Alter Benutzername: dilsaaydin Neuer Benutzername: ldlflckxkdlslskdkjbb Vielen Dank im Voraus.

I recently received multiple emails from Instagram claiming that my account was being accessed from an unknown device and that the password was changed, both of which I find suspicious because I have never owned an Instagram account. The email included links to "manage your account." Please delete any accounts linked to the email provided. To confirm it's Instagram, please use the code word Gr33n when contacting me. Thank you. -Linda S.