Instagram Customer Service Issues

I am facing difficulty accessing my old Instagram account due to not remembering the email and phone number associated with it. The two-factor authentication is preventing me from accessing it even with the correct password. I have reached out to Instagram, provided them with the necessary verification details, and requested to update my old phone number to my current one, [redacted]. Once this change is made, I believe I will be able to regain access to my account. My username is ben_talmo.

I am concerned about a user named Zain12zubi. They have been repeatedly sending follow requests, and when I asked for identification, they responded with inappropriate language. I am considering taking legal action and need to gather more information. If possible, I would like to know their contact information and location to proceed further. Thank you for your assistance.

I am having trouble logging into my account on my new phone. Each time I try to log in, it says there was a suspicious login attempt and will send an authorization code to my phone number ending in ([redacted]), which is the correct number on my phone. However, after pressing "send the code," I do not receive anything, even though it is the correct number saved in my account. I have attempted to contact Instagram for weeks to address this issue but have not found a solution yet.

Two weeks ago, my Instagram account was hacked, and Instagram has since locked it. Despite verifying my identity over five times, I have not received any further instructions. I provided a picture of myself holding up a specific number for verification, but I have not heard back. Unfortunately, I am not receiving any verification codes on my phone because I did not set up two-factor authentication. I am eager to regain access to my account, update my password, and secure my information. I hope someone can assist me in unlocking my account as it has been a frustrating two weeks already.

Hi, my name is Shakiria J. I would like to have my old Instagram account deleted. It contains embarrassing photos from my youth, and people from my school are using old pictures from it to make jokes at my expense. The account name is "hello_bad kitty," and the profile picture features pink lips. I have been attempting to access the account, but I do not recall the password or have access to the associated email accounts. Please assist me in resolving this matter.

Hello, my name is Shakiria Jackson. I am looking to have my old Instagram account deleted as it contains embarrassing photos from my youth. People I know from school are using old photos from the account to make jokes, and I want to avoid any bullying. The account name is "hello_bad kitty," with a profile picture featuring pinkish lips. I have tried accessing the account but cannot remember the password or the associated email passwords. I kindly request assistance in deleting the account. Thank you.

Yesterday, I changed my username on Instagram from workshoptripleone to workshoptripleone_neonsigns. Everything seemed okay until this morning when I realized I had been signed out without doing so myself. Also, it seems like my new username cannot be found. I'm concerned I might have been hacked. This is a business account, and I need this issue resolved promptly. I reached out to Instagram through the help link this morning but haven't received any response yet.

Dear [redacted], I am reaching out regarding issues with our Instagram account @gxtattoo.uk. As a supplier of tattoo cosmetics, we showcase our sponsored artists' work on the platform. Lately, we have faced challenges with other artists tagging us in posts, causing disruptions to our business. This interference has led to customer dissatisfaction, hindering our growth and impacting sales. We suspect a competitor might be maliciously reporting us, contributing to this predicament. We await your prompt assistance. Sincerely, Marin Popov

I am experiencing difficulty accessing my Instagram account @thomas8lentini. Instagram prompted me to verify my account through an email address and phone number that are no longer in use. The email [redacted] belonged to my school, which has been terminated, and the phone number [redacted] was changed after I moved countries. I have reached out to Instagram through various channels, but unfortunately, they have not responded to my inquiries. I am frustrated by the lack of assistance as I have had this account for 4 years and have a substantial following. I am hoping someone can assist me in recovering access to my account.

Hello @saumy_sanidhya_, I wanted to reach out regarding my Instagram account. I have been unable to like or comment on posts for the past 4-5 days. Every time I try to like a post, a notification pops up saying my account has been blocked for engaging with a company that promises to boost likes and followers. I sincerely apologize for this mistake. I am requesting your assistance in resolving this issue promptly. I assure you that I will not repeat this error in the future. Please understand the importance of my account to me. I sincerely apologize for the inconvenience caused and kindly ask for your help in restoring my Instagram access. Thank you for your understanding.

Hello everyone! Our kids concept store, @Cradlebubble, recently experienced some issues with a virus/spam on our website which led Instagram to delete the link attached to our account. Despite resolving the problem and removing the spam, Instagram continues to restrict us from adding a link to our account or even mentioning 'cradlebubble' in our post captions. Instagram is crucial for our advertising and the primary source of clients for our online store. Any suggestions on how to address this issue would be greatly appreciated. Thank you!

Hello, I am having trouble resetting my Instagram account because the phone number and email address linked to my account were on my lost phone. This is causing issues as I can't receive the OTP needed for the reset. Without the phone, I'm unable to input the OTP. I kindly request assistance in recovering my Instagram account using the following details: Username: stll_iam_vith_u Name: Srikanth.s Linked Mobile No. or Email: smtech78992gmail.com

My Instagram account got disabled due to having multiple users accessing it. I manage a business account with several users, which I didn't realize could lead to a suspension. I've submitted the necessary info and a photo with the provided code for verification. It's been 24 hours without access, and I'm eager to have it reinstated. Kindly advise on any further steps required. Gratefully

Hello, I am having trouble accessing my Instagram account. I was logged out and it is now requesting a verification code that is being sent to an old phone number. Although my email and password are correct, I am unable to log in with that information. Could you please send the verification code to my email instead? My name is Raquel Vasquez, and you can reach me at [redacted] The email associated with my account is [redacted], and I have access to both email accounts. Thank you for your assistance.

I am having trouble accessing my account because it keeps showing a message that says "account has temporarily been temporarily locked." I attempted to change my password following the instructions provided, but the hacker had altered both my phone number and email address. I searched online for a different way to report my hacked account and came across a request to send a photo of myself with a code. I complied and received another link to reset my password, which I successfully did. However, upon changing my password, I was redirected back to the same screen stating that my account is still temporarily locked. It has been a few months now since I last accessed my account, and any assistance in resolving this matter would be greatly appreciated.

I recently changed my phone number and can no longer access my original Instagram account, "mamas.secret.inc," as it is linked to my old number. I have created a new account, @jeniferjacques, which I can access because I updated my phone number. I need assistance accessing my old account and updating the information. My email address for both accounts is [redacted] The correct phone number for verification on "mamas.secret.inc" is now [redacted]. I am confident in my ability to verify my identity for this account. I would appreciate any help in recovering access to my old account. Thank you for your assistance.

I recently got a new phone and phone number after switching service providers. My Instagram account is linked to my old phone number, and I'm unable to remember which email it's associated with. I believe it might be the same email as my personal account. When I try to login or reset my password, it sends the information to my old number or personal email, making it impossible for me to access my account. I've reached out to support three times without any success. Any assistance would be greatly appreciated.

I had an Instagram account named @banjax that I forgot about, and when I tried to log in after a few years, someone else had taken over and changed the password. Instagram deleted the account but didn't give it back to me, and now I can't use my old username @banjax because it's already in use. I hope you can help me with this issue and help me retrieve my old username. Thank you! X

I recently realized my account username was changed, followed by my profile picture. Numerous messages in Russia were sent to unfamiliar people, and an email from someone in Barcelona was added to my account. I removed their account and changed my Facebook password since I log in through it. The day after, my account seemed to have been deleted. All pictures where I tagged friends are missing, and I am unsearchable. Could I recover my account, please?

Approximately 6 years ago, my primary Instagram account @yungtrashcan was deactivated due to my struggles with drug use and a public breakdown I posted about. I regret losing that account as it held irreplaceable memories, especially photos and videos of deceased family and friends. Unfortunately, I am facing a similar situation now. Recently, my account was removed again, this time following an abusive relationship of nearly 5 years. Since the breakup, my ex and his new partner have been harassing me online with hurtful content including doctored images, threats, and insults. While I initially defended myself on the platform, I acknowledge that some of my responses violated the terms of service. I am willing to remove any inappropriate posts and refrain from engaging further. The emotional toll is significant, as Instagram was my main source of support during this challenging time. I am reaching out in the hope that someone can assist me in restoring my account.