Hello, my name's Christian (Instagram name: casualchris*). I'm sending this email in t...

GetHuman1086570's customer service issue with Instagram from September 2018

5 views | 11941 similar | 0 following
Help with my Instagram issue
GetHuman1086570's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1086570 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1086570 can let us know if they help or not.
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The issue in GetHuman1086570's own words
Hello, my name's Christian (Instagram name: casualchris*). I'm sending this email in the hopes that you may be able to provide me with some assistance with a minor miss-use of the Archive feature I previously made about a month ago. **In short, I deleted about a dozen photos thinking they would be stored in the Archive for later restoration though at the time I didn't fully understand how the Archive feature works and as a result, I ended up permanently deleting many of my photos. **I recognize what a silly and minor mistake this was, but if there's any possibility that you may be able to restore my photos to me from some backup archive I would be deeply appreciative. **Thank you for your time and I hope you have a pleasant day. **Christian

GetHuman1086570 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman1086570
Sep 3rd, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 11941 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman1086570 started working on this issue
Sep 3rd, 2018 5:22pm
GetHuman1086570 indicated the issue is not fixed yet.
Sep 3rd, 2018 8:09pm
GetHuman1086570 indicated the issue is not fixed yet.
Sep 3rd, 2018 8:10pm

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