Hello, my name's Christian (Instagram name: casualchris*). I'm sending this email in t...

GetHuman1086570's customer service issue with Instagram from September 2018

7 views | 11941 similar | 0 following
Help with my Instagram issue
GetHuman1086570's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1086570 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1086570 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1086570's own words
Hello, my name's Christian (Instagram name: casualchris*). I'm sending this email in the hopes that you may be able to provide me with some assistance with a minor miss-use of the Archive feature I previously made about a month ago. **In short, I deleted about a dozen photos thinking they would be stored in the Archive for later restoration though at the time I didn't fully understand how the Archive feature works and as a result, I ended up permanently deleting many of my photos. **I recognize what a silly and minor mistake this was, but if there's any possibility that you may be able to restore my photos to me from some backup archive I would be deeply appreciative. **Thank you for your time and I hope you have a pleasant day. **Christian

GetHuman1086570 did not yet indicate what Instagram should do to make this right.

How GetHuman1086570 fixed the problem

We are waiting for GetHuman1086570 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1086570 fixes it.
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman1086570
Sep 3rd, 2018 - 5 years ago
Fixed
Seen by 7 customers so far
Similar issue to 11941 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman1086570 started working on this issue
Sep 3rd, 2018 5:22pm
GetHuman1086570 indicated the issue is not fixed yet.
Sep 3rd, 2018 8:09pm
GetHuman1086570 indicated the issue is not fixed yet.
Sep 3rd, 2018 8:10pm