I received * emails from Instagram* * saying my email had been changed and * my phone n...

GetHuman905046's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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The issue in GetHuman905046's own words
I received * emails from Instagram* * saying my email had been changed and * my phone number had been changed. Since then I have lost access to my account. I cannot change the password because all fixes are done through username, email and phone, which the hacker now has all of. My account name is “henrycarlile**”. You will note the completely unmatching current title name in the bio of “Alexa...” and the out of place pictures of random women that have been posted since July **, ****. I ***% want my Account back as soon as possible. I can provide every bit of detail about myself to prove my authenticity. It is clear I have been hacked. My personal mobile is ************ if you require any further information. Please don’t hesitate to call.

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Customer service issue
Reported by GetHuman905046
Jul 22nd, 2018 - 4 years ago
Seen by 19 customers so far
Similar issue to 6840 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman905046 started working on this issue
Jul 22nd, 2018 7:21am
GetHuman905046 indicated the issue is not fixed yet.
Jul 24th, 2018 2:38am
GetHuman905046 indicated the issue is not fixed yet.
Jul 24th, 2018 2:39am