I received * emails from Instagram* * saying my email had been changed and * my phone n...
GetHuman905046's customer service issue with Instagram from July 2018
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Help with my Instagram issue
GetHuman905046's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman905046 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman905046 can let us know if they help or not.
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The issue in GetHuman905046's own words
I received * emails from Instagram* * saying my email had been changed and * my phone number had been changed. Since then I have lost access to my account. I cannot change the password because all fixes are done through username, email and phone, which the hacker now has all of. My account name is “henrycarlile**”. You will note the completely unmatching current title name in the bio of “Alexa...” and the out of place pictures of random women that have been posted since July **, ****. I ***% want my Account back as soon as possible. I can provide every bit of detail about myself to prove my authenticity. It is clear I have been hacked. My personal mobile is ************ if you require any further information. Please don’t hesitate to call.
GetHuman905046 did not yet indicate what Instagram should do to make this right.
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