Instagram Customer Service Issues

Dear Facebook, I am reaching out regarding my Instagram account, 'w_kevin_kang,' which has been deactivated due to a copyright claim by Pokepoke. I admit that I made a mistake by not responding to Instagram messages sent to an inactive email address. I have since communicated with Pokepoke, who has forgiven me and agreed to cancel the copyright claim. However, despite this, my account has not been restored even though Pokepoke has requested it to be reinstated. My account is important to me as it contains my work as a writer, including posts from the past four years and articles for an upcoming book. I am hopeful for a positive resolution following Pokepoke's request for my account restoration. I appreciate your assistance in restoring my Instagram account, 'w_kevin_kang.' Thank you.

Dear Instagram, I am reaching out to request the reactivation of my Instagram account, 'w_kevin_kang.' Due to a misunderstanding with 'PokePoke' regarding copyright issues, my account was disabled. I have contacted them, and they have agreed to cancel the claim. Even 'PokePoke' has requested the restoration of my account. I am a writer, and my account holds valuable posts from the last four years, including content for an upcoming book. I ask for your assistance in restoring my account after verifying the email communication from 'PokePoke.' Thank you. Sincerely, K. Kang Email: [redacted]

Good afternoon, I am reaching out regarding Creams Cafe, the UK’s largest dessert parlour chain, on behalf of my client. We have observed numerous instances of smaller brands misusing our content and creating 'copycat' accounts, such as 'CreamsSpafe' and 'DreamsCafe', and have taken action against them. As we plan to increase our advertising efforts in the upcoming months, we are keen on securing our account first. Could you please advise on the procedure to verify our account? This verification would help differentiate our main brand from spam and franchisee accounts, especially as we have over 70 franchise stores. Thank you for your assistance. Best regards, M.

Dear Instagram, I now realize I made an error by organizing a giveaway, inspired by seeing larger accounts doing the same. I have always maintained this account without any other infractions, and I sincerely apologize for this misstep. Please, do not undo the work of the past 5 years I put in, dedicating my days to grow to 9,[redacted] followers and entertain my fans with over [redacted] posts. Kindly reinstate my account, assuring you there will be no further issues. Unfortunately, your restriction came just as I received an order via direct message. The payment was made, but crucial details like the delivery address and product got lost with the account. There are other similar cases, and I am unable to communicate with customers awaiting their orders due to this issue. I implore you to restore my account as these customers might resort to legal action and I could face accusations of fraud. I am unable to fulfill orders even though payment has been made. Please, comprehend my predicament and take appropriate measures. Warm regards, Attila Bodnár bbshop3

Dear Instagram Support, I acknowledge my mistake in participating in a prize game promotion on your platform. I have observed larger accounts doing similar giveaways and wanted to engage my followers in a fun activity. This is an isolated incident, and I apologize for any violation of your policies. My account represents five years of dedicated work to cultivate a following of over 9,[redacted] users. I have shared over [redacted] photos aimed at entertaining Instagram's community. I kindly request a reset of my account, as I value the connection I have with my audience. Due to an error, I recently received an unexpected order without the necessary details, leading to challenges in fulfilling customer requests. I urge you to assist me in resolving this issue promptly to avoid potential complaints or misunderstandings. I appreciate your attention and assistance in restoring my account functionality. Thank you, Attila B. bbshop3

Hello, I am reaching out because I am experiencing some issues with the latest Instagram story features on my main account, notanaylien. I am missing features like the Poll sticker, gif feature, colorful mention sticker, Emoji slider, and the new ask a question sticker. Strangely, these features are available on my other accounts on the same phone, which leads me to believe there is a problem specific to my main account. I have tried reinstalling the app multiple times, as well as logging out and back in, without any success in resolving the issue. I have noticed this problem on my previous phone as well. Many users are facing similar challenges, as seen on reddit.com/r/Instagram, and it seems difficult to find a solution. I have reported this problem numerous times within the app but have not received any responses. I would appreciate it if this issue could be addressed promptly. I am willing to provide screenshots and further details if needed. Regards, notanaylien

Dear Sir, I need help removing a new Instagram account that was created using my email address, which was intended for my old Instagram account with the username saiiiii_ane_nenuuuu. This situation is preventing me from accessing my original account. Please delete the new Instagram account with the username vsvenkatasai99 so that I can regain access to my first Instagram account - saiiiii_ane_nenuuuu. Your prompt assistance in resolving this matter would be greatly appreciated. For any further communication, you can reach me at [redacted]. Your understanding and help in restoring my original account are invaluable to me. Thank you.

I discovered that another Instagram account was created using my email address, which I had provided for my old Instagram account (1st Instagram Account) with the username saiiiii_ane_nenuuuu. As a result, I am unable to access my 1st Instagram account. I kindly request the deletion of my 2nd Instagram account with the username vsvenkatasai99 and the reactivation of my 1st Instagram account with the username saiiiii_ane_nenuuuu. Please address this issue promptly. For further communication, reach me at [redacted], Phn N.O. [redacted], or Venkata Sai on Facebook. Your assistance in retrieving my important 1st Instagram account is greatly appreciated. Thank you.

Another Instagram account was created using my email address ([redacted]) that I originally used for my old Instagram account (1st Instagram Account) with the username saiiiii_ane_nenuuuu. I am unable to access my 1st Instagram account now. Could you please delete my 2nd Instagram account with the username vsvenkatasai99 and restore access to my old Instagram account with the username saiiiii_ane_nenuuuu as soon as possible? For any questions, you can reach me, A.Venkata Sai, at [redacted] or via [redacted] Also, you can find me on Facebook under the name Venkata Sai. Your assistance in recovering my important 1st Instagram account (old Instagram Account) is greatly appreciated. Thank you.

I recently discovered that a new Instagram account was created using my email address, which was originally linked to my old Instagram account named saiiiii_ane_nenuuuu. As a result, I am unable to access my 1st Instagram account. Would you kindly delete the 2nd Instagram account with the username vsvenkatasai99 and reinstate my original account, saiiiii_ane_nenuuuu, at your earliest convenience? Please reach out to me if you need any additional information. Thank you for your assistance in resolving this matter promptly.

I recently got a new phone and had to re-login to my Instagram account. Unfortunately, I couldn't remember my password. My username is anna_niki7, and the associated email and phone number are [redacted] However, I can't access that email anymore as it's old and forgotten. When trying to log in via Facebook, I created a new account by mistake with the email [redacted], username anna_nike7, and now I can't access my original account. How can I recover my original account anna_niki7 without knowing my passwords? I can identify all the photos I've posted as proof if needed. Any help would be appreciated. Thank you.

My Instagram account, daniele_lele_rossi, was abruptly disabled. I am unsure why this happened as I have always abided by Instagram's rules. Regaining access to my account is crucial to me as it holds many cherished photos and memories. I am willing to correct any mistakes and kindly ask for the account to be reactivated. My name is Daniele Rossi. Il mio account Instagram, daniele_lele_rossi, è stato disattivato improvvisamente e chiedo la riattivazione poiché non ho commesso alcuna infrazione. Il mio nome è Daniele Rossi.

I recently discovered that my @fortnitewooww account was hacked. The hacker changed the password, email, and phone number associated with the account, making it inaccessible to me. I received an email notification about these changes but when I tried to revert them, the email had disappeared. I then contacted the hacker through a backup account, @fortnitewwooww, and they admitted to hacking my account and demanded money for its return. I paid $50, but they blocked me afterward. I cherish my Instagram account for the connection with my followers and their support. I have evidence of the hacker's confession and would appreciate any help in recovering my account. Thank you for your assistance.

Dear Instagram Support, I am reaching out in hopes that my message is received. I am requesting for the reactivation of my Instagram account under the username 'w_kevin_kang'. I recently received an email with the report number regarding a copyright issue. The rights owner was 'Pokepoke' with the email '[redacted]'. I made an error in this matter, and I acknowledge my mistake regarding the copyrighted work in question. Pokepoke has retracted the copyright claim, and they have expressed their willingness to support the restoration of my account as of June 18, as indicated in their email. I am eagerly anticipating a positive response following your verification of the email correspondence from Pokepoke regarding the account recovery process. Kindly assist me in restoring my account 'w_kevin_kang'. I am looking forward to your response. Thank you, Initials K.

Hello, I'm Dezzi. On Thursday, July 12 at around 10 pm, my Instagram accounts (@d.ezzi, @dlanowski25, @dezzi2, @dezzispamz) were working fine. But just 2 hours later, the app started crashing or getting stuck on the loading screen. Even after leaving it open for nearly an hour, the issue persisted. It's now Monday, July 16, and the problem persists. I've tried uninstalling and reinstalling Instagram multiple times, but it only made things worse as now I can't log in. I'm using an iPhone 8+, and my friends with the same phone aren't experiencing these difficulties. Any guidance on what steps I should take would be greatly appreciated. Thank you!

Hello, I am writing to inquire about the reason behind the banning and deletion of my account. I am aware of the terms and conditions, but I believed that sending direct messages to a friend was acceptable unless reported. Nevertheless, I have acknowledged the situation and planned to create a new account without repeating my actions, yet I am unable to do so despite numerous attempts. I seek to understand the severity of the issue, especially in comparison to other accounts that have shared explicitly graphic content and yet remain active. My transgression involved sending two images of a micro penis as a joke to a friend. I appreciate your attention to this matter and eagerly await your response. Account: the_disrespect1 Email associated with the account: [redacted]

An account is bullying my daughter by posting her pictures and sending fake nudes. I need help taking it down or identifying the person responsible. The account causing trouble is "destinty345." It created a page about my daughter, which was reported and removed by a friend. However, a new page has now been made, following her friends and sending fake nudes. This cyberbullying situation is distressing, and I am adamant about resolving it. They are also pretending to be my daughter.

There are accounts on the platform selling weapons and promoting free knives, axes, and machetes. This is deeply concerning and should not be condoned. While selling knives online is legal, one particular account, knife.box, is glorifying knives inappropriately, referring to them as a hobby and collector's item. Some knives displayed are even larger than swords. This kind of promotion gives the wrong impression, making these dangerous tools seem like toys. It is crucial to restrict access to such items to only those with legitimate needs for them. In a time when knife-related crimes are a significant issue and teenagers are victims regularly, platforms must take responsibility and ensure responsible advertising and promotion of such items.

I have had an Instagram profile since [redacted] and never faced any issues until last week when my account was disabled without any clear reason. Instagram claimed that my name and surname were fake, which is not true. Despite sending my real name, surname, email, and document photo, I have not received any response from Instagram after a week. Unfortunately, a friend jokingly reported me for spam, leading to the removal of my account. My Instagram handle is lorenzoocesareo, and my name is Lorenzo Cesareo from Italy. Instagram is crucial to me, and I hope to resolve this matter soon. Apologies for any language mistakes. Thank you for your help.

Hello Instagram community, I am seeking assistance as my account has been compromised. Previously named TheRonaldoBible with 58k followers, I meticulously grew this page from May [redacted], dedicating hours daily to share graphic designs of my idol, Cristiano Ronaldo. Unfortunately, after reaching out regarding verified badges, an imposter posing as Instagram contacted me, prompting the hacker to gain access, change the email to [redacted], and alter the name to "Hacked206" before deactivating it. I am eager to reclaim my account and can provide any necessary information. Thank you, [Initials]