Instagram Customer Service Issues

Hello, I am Sierra Fenner and I need assistance. Recently, I was verified as an Actress on the Netflix series "Free Rein" on IMDB. Unfortunately, my manager and I have been dealing with individuals impersonating me for the past two weeks, leading to safety concerns. I am constantly receiving threats from fake accounts claiming to be me. My agency requires a verified badge on my Instagram account to confirm my identity as a Public Figure and upcoming celebrity. If this cannot be resolved, I may have to delete my account for safety reasons. Any help would be greatly appreciated. Thank you. - SF

Lately, I've been receiving repeated emails from Instagram regarding login issues with my account. I have not faced any problems accessing my account, leading me to believe someone is attempting to hack into it unsuccessfully. This has occurred on June 19th, June 27th, and again most recently on another occasion. I am looking for a way to address this concerning situation as it is frustrating to continually deal with attempted hacks. This is isolated to Instagram, as my personal email and Facebook have not been targeted. If possible, I would appreciate any assistance in identifying and potentially suspending the individual responsible for these unauthorized login attempts. My primary goal is to put an end to this interference with my account.

Dear Instagram Team, I am reaching out regarding my 47th post on Instagram (@TeacupReject). In this post, I shared photos of my friends and family from a celebration. Unfortunately, 2 out of the 3 photos in the post are not displaying correctly. Instead, a reboot symbol appears, and on my page, it shows up as a blank slate. I have tried clicking on the reboot symbol, but the issue persists. It is important to note that the post does not violate any guidelines as it is not inappropriate, harassing, or harmful in any way. Could you please clarify why this post is affected and assist in restoring it? This post holds special memories for me and my loved ones, and I value sharing them with my Instagram community. Thank you for your help.

Hello Instagram, I want to bring to your attention the issue I encountered with my 47th post on my Instagram page (@TeacupReject). There seems to be a problem with 2 out of 3 pictures in that post not displaying properly. Instead of the images, there is a reboot symbol showing up, and on my page, it appears as a blank space. I have attempted to click on the reboot symbol, but the pictures still do not show up. It's important to note that the post did not contain any inappropriate content, harassment, or anything harmful in any way. I would appreciate it if someone could explain why this particular post was affected and assist in resolving this so that I can continue to keep and share memories with my family and friends on Instagram. Thank you.

I am currently dealing with a situation where my account has been hacked by someone pretending to be a pornographic content creator. This impersonator is sending inappropriate messages and videos to my friends and family. I have reached out to Instagram twice regarding this issue but unfortunately, they keep sending emails to the hacker instead of resolving the problem. This situation is alarming as there are pictures of my young children on my profile that I did not authorize this individual to access. Without prompt action, I will have to seek legal advice to address this matter. The affected account is "sammmi_k" linked to my personal email. I urge my contacts to continue reporting this perpetrator until Instagram takes appropriate action by either deleting the account or removing the imposter.

Hello, I'm an entrepreneur with a Shopify website looking to boost traffic through social media. While I've been successful on Twitter and YouTube, Instagram has been a challenge. There's an inactive account with the same name as my domain link. It has zero followers, posts, and following. I've been waiting for months for any changes. If it remains inactive, I'd like it removed so I can use the username for my business. Please look into this matter and get back to me promptly. Thank you. Respectfully, Joel Jose.

I am reaching out regarding the official Instagram account managed by our organization, Linc Pen & Plastic Ltd., with the username lincpenofficial. Unfortunately, the email address linked to the account is no longer active, making it challenging for us to utilize the platform as intended. The recovery email provided is also inaccessible, and the helpline number for assistance is currently out of service. I kindly request your assistance in regaining access to the account to avoid the inconvenience of starting from scratch. Rebuilding from the beginning would be a significant undertaking. I am hopeful for a positive outcome from your end. Please contact me at +91-[redacted].

I have two accounts, "hithisistess" and "tessflows," both linked to my email, "[redacted]" I mistakenly logged out of "tessflows" and could not log back in as it kept rejecting my password. While attempting to reset the password via recovery emails, only the option for "hithisistess" was provided. I then tried the SMS reset link, but didn't receive any texts despite the correct number provided. I attempted to use the new password for "hithisistess" on "tessflows," but it didn't work. I'm hoping to regain access to my "tessflows" account.

We have noticed that our business account @elmeridiano on Instagram has been disabled by Instagram Inc., citing a violation of their terms and conditions. We would like to request permission to access the account in order to remove any content that may have breached Instagram's policies. El Meridiano, a Colombian journalism company, created this account to provide updates to our users. It was never our intention to disrespect or violate any guidelines set by Instagram. We apologize if any of our posts have inadvertently contravened Instagram's terms. We urgently seek your assistance in resolving this issue as it is crucial for us to regain access to our account, remove any inappropriate content, and comply with Instagram's regulations.

A few months ago, some friends jokingly reported me on Instagram for spam, thinking it was fun. I didn't take it seriously since I didn't think I would get banned. However, today my account got blocked. I never violated Instagram's terms since creating my account in [redacted]. I mainly use it to message friends and share photos. It's unfair to lose my account like this. I've contacted Instagram support about the issue to restore my account, _afonsocarvalho, which I've had for years. One friend even posted on their Insta story about my account being blocked. I hope Instagram support can help me with this mistake. Thanks for your understanding.

My Instagram account has been disabled for violating community guidelines. I have been an active user with the same account since [redacted] under the username (alishavictoria_). I don't believe I breached any terms as I only posted a movie clip before my account was disabled. Please assist me in restoring my account, as it would be disappointing to no longer be part of the community. I've reviewed the guidelines and believe it is unfair that my account was disabled without my knowledge of any violations. In the future, I will be more cautious with my posts now that I am more aware of the guidelines. Kindly restore my account promptly. Thank you.

My Instagram account was hacked, the password was changed, and my phone number removed, preventing me from accessing it. I created a new account in an attempt to reach my original account but later deleted it. Instagram's support team mistakenly refers to the deleted account in their email responses. Two friends reported my original account, now disabled due to the hacker's actions. I need Instagram to acknowledge the correct hacked account, restore access, and reinstate it.

My account has been disabled for months due to inactivity. Despite following the steps to verify my identity by sending a photo with a verification code, I only received automated replies instructing me to do the same thing again. Unfortunately, I cannot access my desired username and email for a new account as they are linked to my disabled account. Since I do not use Instagram on a smartphone and solely use it on my PC browser to follow and message others, this situation is quite frustrating.

Dear Support Team, I recently discovered that my Instagram account, mir_hashm, has been disabled for alleged violations of your terms of service. I believe my account might have been compromised as I have not intentionally breached any guidelines. If there were any actions that seemed out of line, they were likely due to unauthorized access by a third party. My account holds significant personal value with posts and messages that I cherish. I am sincerely sorry if there have been any misunderstandings and assure you that I will safeguard my account more diligently in the future. Kindly grant me the opportunity to rectify any issues and reactivate my account. I implore you to consider this appeal, as I suspect it was a result of an external attempt to breach your terms. Please understand the importance of this to me and provide one last chance to regain access. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Dear Sir/Madam, I am writing to address the issue with my Instagram account being disabled. Without any prior notice, I was informed that my account violated the platform's terms of service. I am certain that this situation stems from a potential hacking incident, as I have always adhered to the guidelines. My account, under the username mir_hashm, holds sentimental value as it includes important posts and messages. Kindly reconsider and reactivate my account, as I pledge to safeguard it diligently. I sincerely apologize for any oversight and wish to rectify it by ensuring the security of my account moving forward. Thank you for your understanding. Account: mir_hashm

I deactivated my account and changed the password on May 18th, but unfortunately, I forgot the password. The email is [redacted], and the number linked to my Instagram is [redacted]. My username is himanipirta. I signed up for Instagram in [redacted], and it's been so long that I don't remember the device or email ID I used. I last used the account on **th May [redacted] and deactivated it the same day, using the same email to sign in. I have screenshots of Instagram sending a password reset link to the same phone number and email that are not being associated with my account now. I have been using [redacted] for Instagram for the past three years with the number [redacted]***0 and have two-step authentication set up. The account is under my name, Himani Pirta, and I have other social media accounts and a website under the same name for verification. Links can be found on Twitter, Facebook, and www.himanipirta.com. I possess official government documents like a passport to verify my identity. Last, it was with the phone mentioned that I changed my password, accessed, and deactivated my account. Please assist me in recovering my account.

I’ve had an Instagram account for several years. Unfortunately, I recently discovered that my account was hacked. The hacker changed my email address, phone number, and even the password, leaving me unable to access my account. They have taken control of my photos, private the account, and are pretending to be me by interacting with others. This situation has caused me a lot of distress as I have many precious memories stored on my Instagram. The account's name is madisonmarie9172, and the hacker changed the profile name to "shaniya hill." I am seeking assistance to regain access to my account and resolve this issue promptly. Thank you for your help and guidance.

I recently received two emails from Instagram informing me that both my email and phone number were changed, resulting in the loss of access to my account under the username "henrycarlile97." The account now has a different name "Alexa..." in the bio and contains unusual photos of random women posted since July 21, [redacted]. It is evident that my account has been hacked, and I am unable to reset the password as the hacker now controls all associated information. I am eager to regain access to my account and can provide additional details to verify my identity. If needed, I can be reached at my personal mobile +[redacted]2. Thank you for your assistance in resolving this matter promptly.

Recently, I decided to create a gaming account and a personal account on Instagram by adding them to my profile to easily switch between them. While setting up a new account with a different email address, I mistakenly selected "Over 18" instead of "Under 18" in the age section. Now, I'm unable to access my new accounts as the app keeps displaying "Sorry, there was a problem with your request." I've uninstalled and reinstalled the app multiple times and tried logging in from different platforms without any issues. I use an iPhone and need assistance to fix this error promptly.

Hello, I received an email from Instagram with the subject "Email changed on Instagram," but I did not change my email address. The email on my Instagram account was changed from [redacted] to [redacted] on July 22, [redacted]. However, [redacted] is not my email, and I do not know who owns that email address. When I try to login with my user ID "f74," it says my password is incorrect, even though I did not change my password. When I try to login using my email "[redacted]," it says the email does not exist. I have tried clicking on "Revert this Change" multiple times without success. When I click on "No, Secure My Account," I receive a verification code at my correct email address, but the page does not accept it, saying "the field is required" even when I enter the code correctly. Please assist me in reverting my email back to the correct one "[redacted]" as I am locked out of my account due to email fraudulent activity.