I have a new Officejet Pro **** that I worked on setting up yesterday. I have a number...

GetHuman-wbgramme's Device Support issue with HP from August 2020

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The issue in GetHuman-wbgramme's own words
I have a new Officejet Pro **** that I worked on setting up yesterday. I have a number of questions:**. How do I tell my desltop computer that the **** is the printer that should be used? If I try to print something the print dialog box shows the printer as "OneNote for Windows **".***. I want to use the *nd paper tray for envelopes. How do I set that up? Which way do envelopes go in the tray?***. How do I make "Draft" the default for printing?***. I have installed "HP Smart. Is that the software I need?

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Device Support issue
Reported by GetHuman-wbgramme
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 5395 others
0 customers following this


GetHuman-wbgramme started working on this issue
Aug 20th 12:32pm
GetHuman-wbgramme indicated the issue is not fixed yet.
Aug 20th 4:42pm
GetHuman-wbgramme indicated the issue is not fixed yet.
Aug 20th 4:49pm

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