What is the return policy for HP accessories?

Asked a year ago
HP’s return policy for accessories allows customers to return eligible products within 30 days of purchase for a full refund. The returned item should be in its original condition, with all included accessories, documentation, and packaging. HP also offers a satisfaction guarantee on their accessories, allowing customers to exchange or return products within 30 days if they are not satisfied. However, some limitations and exclusions apply. Customized accessories or those labeled as non-returnable cannot be returned unless they are defective. Additionally, opened software, downloadable items, and gift cards are not eligible for return. To initiate a return, customers can contact HP’s customer support or request a return online, using the order number and email address associated with the purchase.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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