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HP products are great. But what do you do if you need tech support? Is it covered by the company? How do you go about getting it. We explain it all below.
Asked Sep 21, 2026 9:57 PM
My printer prints slower now after repair
If your printer is printing slower after a repair, it may be due to several factors. The issue could be related to the printer settings, such as the print quality mode selected. Check if it's set to a higher quality mode that might slow down printing. It's also possible that the repair affected internal components or settings. Ensure that any drivers or firmware are updated to the latest version, as this can sometimes resolve performance issues. If problems persist, reviewing the repair details with the technician may help identify the cause.
Asked Jul 23, 2026 2:19 PM
How to hard factory reset elitebook 820
To perform a hard factory reset on an HP EliteBook 820, follow these steps:
1. Power off the laptop completely.
2. Turn it on and immediately press the F11 key repeatedly until you see the Recovery Manager window.
3. Select "Troubleshoot," then choose "Reset this PC."
4. Choose "Remove everything" for a complete factory reset.
5. Follow the prompts to complete the reset process.
Ensure you back up any important data before doing this, as it will erase all files and applications.
Asked Apr 2, 2026 5:35 PM
How to hard factory reset elitebook
To perform a hard factory reset on your HP EliteBook, you can follow these steps:
1. Turn off the laptop.
2. Press and hold the "Windows" key and the "B" key, then press the power button for about 5 seconds.
3. Release the keys once you see a BIOS screen or hear a beeping sound.
4. Select "System Restore" or "Reset this PC" depending on your model.
5. Follow the on-screen instructions to complete the factory reset.
Ensure you back up any important data before proceeding, as this process will erase all personal files and settings.
Asked Apr 2, 2026 5:27 PM
somehow my Hp 6000e printer was completely disconnected from my mac mini. I'm trying to reconnect it and having trouble.
To reconnect your HP 6000e printer to your Mac Mini, ensure that your printer is powered on and connected to the same Wi-Fi network as your Mac. On your Mac, go to "System Preferences," then "Printers & Scanners." Click the plus sign (+) to add a printer. Your HP printer should appear in the list. Select it and click "Add." If prompted, follow any additional on-screen instructions to install necessary drivers or software.
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