Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday p...

GetHuman2960734's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Before contacting them, items GetHuman2960734 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2960734's own words
Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday present for ''The Chamomile Blu Spa at Holiday Inn Maidenhead*Windsor'' - ''spa day with two treatments lasting ** minutes and leisure access'' and i tried to book us in during the weekend and bankholiday and unfortunately the venue is fully booked and we cannot book any week days because of work. The lady over the phoned sugested us to refund the voucher through Groupon and get their own package which allows a*us to book in during weekends and bankholiday without paying any fees and for a better price than the one you offer on Groupon. Our voucers code are:* - (*****-******-******), placed on ** April ****.*- (*****-******-******), placed on ** April ****.*- And the fourth voucher is under the name of ERIKA SAMBO VS-CVTT-***C-***W-YC*K.*Please let me know asap what to do next as it was a birthday present and it needs to be replaced . *Thank you *kind regards

GetHuman2960734 did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too
How GetHuman2960734 fixed the problem

We are waiting for GetHuman2960734 to fix the problem and share the solution with the rest of us customers.

Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I bought a groupon for an even today and the voucher will not open.I bought a groupon voucher and need to change name on voucherGood evening. I was buying a groupon as a gift and somehow accidentally bought it...I bought this groupon this morning but no voucher seems to be available in my gro...Bought a groupon for a restaurant and it closed down before I even bought the Gro...I bought a Groupon voucher and found out that I bought the wrong voucherBought a groupon but I can’t see my voucher.I bought a groupon for a restaurant that closed. The Groupon expires Feb **. Vouc...I bought a Groupon for **** flowers but they say my Groupon number isn't goodI bought a groupon yesterday for an escape room and I booked it for *:**p this ev...
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman2960734
May 21st, 2019 - 2 years ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 210382 others
0 customers following this

Timeline

GetHuman2960734 started working on this issue
May 21st, 2019 5:25pm
GetHuman2960734 shared this issue with friends on Facebook
May 21st, 2019 5:25pm
GetHuman2960734 indicated the issue is not fixed yet.
May 21st, 2019 10:55pm