Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday p...
GetHuman2960734's Refund My Order issue with Groupon from May 2019
Help with my Groupon issue
Before contacting them, items GetHuman2960734 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2960734's own words
Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday present for ''The Chamomile Blu Spa at Holiday Inn Maidenhead*Windsor'' - ''spa day with two treatments lasting ** minutes and leisure access'' and i tried to book us in during the weekend and bankholiday and unfortunately the venue is fully booked and we cannot book any week days because of work. The lady over the phoned sugested us to refund the voucher through Groupon and get their own package which allows a*us to book in during weekends and bankholiday without paying any fees and for a better price than the one you offer on Groupon. Our voucers code are:* - (*****-******-******), placed on ** April ****.*- (*****-******-******), placed on ** April ****.*- And the fourth voucher is under the name of ERIKA SAMBO VS-CVTT-***C-***W-YC*K.*Please let me know asap what to do next as it was a birthday present and it needs to be replaced . *Thank you *kind regards
GetHuman2960734 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2960734 fixed the problem
We are waiting for GetHuman2960734 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.