Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday p...

GetHuman2960734's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Before contacting them, items GetHuman2960734 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2960734's own words
Good Evening,*My name is Daniela Coppola, I bought four groupon voucher as a brithday present for ''The Chamomile Blu Spa at Holiday Inn Maidenhead*Windsor'' - ''spa day with two treatments lasting ** minutes and leisure access'' and i tried to book us in during the weekend and bankholiday and unfortunately the venue is fully booked and we cannot book any week days because of work. The lady over the phoned sugested us to refund the voucher through Groupon and get their own package which allows a*us to book in during weekends and bankholiday without paying any fees and for a better price than the one you offer on Groupon. Our voucers code are:* - (*****-******-******), placed on ** April ****.*- (*****-******-******), placed on ** April ****.*- And the fourth voucher is under the name of ERIKA SAMBO VS-CVTT-***C-***W-YC*K.*Please let me know asap what to do next as it was a birthday present and it needs to be replaced . *Thank you *kind regards

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Groupon

Refund My Order issue
Reported by GetHuman2960734
May 21st, 2019 - 4 years ago
I have an issue with Groupon too
Not resolved
Seen by 16 customers so far
Similar issue to 210382 others
0 customers following this

Timeline

GetHuman2960734 started working on this issue
May 21st, 2019 5:25pm
GetHuman2960734 shared this issue with friends on Facebook
May 21st, 2019 5:25pm
GetHuman2960734 indicated the issue is not fixed yet.
May 21st, 2019 10:55pm

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