Bank of America transaction for $*'** was charged to acct card (my Groupon acct) and is...

GetHuman-wtmcg's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-wtmcg's own words
Bank of America transaction for $*'** was charged to acct card (my Groupon acct) and is pending. But the amount was deducted from balance. This is for a * month service that is apart of Select membership which I never authorized. Last time this card was used was to signup for BJ's (in Montgomeryville for Groupon discounted price. Please refund May monthly charge - April *st month FREE. I have cancelled this card from my Groupon acct on May ** and wish to cancel this membership. I will dispute this transaction on Mastercard charge so it is between you and bank. If cannot be resolved will cancel my Groupon account. Regards William McGlone (*****@***.com)

GetHuman-wtmcg did not yet indicate what Groupon should do to make this right.

How GetHuman-wtmcg fixed the problem
Cancelled any credit cards that were used for funding and also cancelled an order (headphones*Groupon deal) **** using a different Bank of America issued card. DID NOT reenroll in the select membership although the benefits associated are attractive. Cost of the membership @ *.** is not fair to someone who has purchased deals in the past. Then the auto renewal feature for continuation is a "deal breaker" I will be shopping at other online websites. Sorry. Groupon's loss
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Groupon

Customer service issue
Reported by GetHuman-wtmcg
May 20th, 2019 - 2 years ago
Not resolved
GetHuman-wtmcg shared how to fix
Seen by 9 customers so far
Similar issue to 209600 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-wtmcg started working on this issue
May 20th, 2019 1:19pm
GetHuman-wtmcg indicated the issue is not fixed yet.
May 21st, 2019 3:51pm
GetHuman-wtmcg indicated the issue is not fixed yet.
May 21st, 2019 9:05pm
GetHuman-wtmcg confirmed the issue is fixed. Hooray!
May 21st, 2019 9:14pm
GetHuman-wtmcg indicated the issue is not fixed yet.
May 22nd, 2019 8:10pm

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