Bank of America transaction for $*'** was charged to acct card (my Groupon acct) and is...
GetHuman-wtmcg's customer service issue with Groupon from May 2019
Help with my Groupon issue
The issue in GetHuman-wtmcg's own words
Bank of America transaction for $*'** was charged to acct card (my Groupon acct) and is pending. But the amount was deducted from balance. This is for a * month service that is apart of Select membership which I never authorized. Last time this card was used was to signup for BJ's (in Montgomeryville for Groupon discounted price. Please refund May monthly charge - April *st month FREE. I have cancelled this card from my Groupon acct on May ** and wish to cancel this membership. I will dispute this transaction on Mastercard charge so it is between you and bank. If cannot be resolved will cancel my Groupon account. Regards William McGlone (*****@***.com)
GetHuman-wtmcg did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-wtmcg fixed the problem
Cancelled any credit cards that were used for funding and also cancelled an order (headphones*Groupon deal) **** using a different Bank of America issued card. DID NOT reenroll in the select membership although the benefits associated are attractive. Cost of the membership @ *.** is not fair to someone who has purchased deals in the past. Then the auto renewal feature for continuation is a "deal breaker" I will be shopping at other online websites. Sorry. Groupon's loss
Please help with my Groupon issue
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GetHuman-wtmcg confirmed the issue is fixed. Hooray!
May 21st, 2019 9:14pm
GetHuman-wtmcg indicated the issue is not fixed yet.
May 22nd, 2019 8:10pm
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