I called to schedule my couch cleaning. He informed me because my sofa is a sectional t...
GetHuman-lmcgree's customer service issue with Groupon from January 2019
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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lmcgree will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lmcgree can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lmcgree's own words
I called to schedule my couch cleaning. He informed me because my sofa is a sectional that it would be an ADDITIONAL $***-$***. I reviewed the fine print multiple times before and after purchasing and it does not have stipulations about sectionals. I then let him know I would have been better off not using Groupon and using a different company for the same service. He agreed and said that if I had called without using Groupon that he would charge me less. Then he proceeded to try to bargain with me with no rhyme or reason. I never scheduled my appointment. I would like a refund because I do not want to work with this company.
GetHuman-lmcgree did not yet indicate what Groupon should do to make this right.
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