I called to schedule my couch cleaning. He informed me because my sofa is a sectional t...

GetHuman-lmcgree's customer service issue with Groupon from January 2019

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The issue in GetHuman-lmcgree's own words
I called to schedule my couch cleaning. He informed me because my sofa is a sectional that it would be an ADDITIONAL $***-$***. I reviewed the fine print multiple times before and after purchasing and it does not have stipulations about sectionals. I then let him know I would have been better off not using Groupon and using a different company for the same service. He agreed and said that if I had called without using Groupon that he would charge me less. Then he proceeded to try to bargain with me with no rhyme or reason. I never scheduled my appointment. I would like a refund because I do not want to work with this company.

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Groupon

Customer service issue
Reported by GetHuman-lmcgree
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 140228 others
0 customers following this

Timeline

GetHuman-lmcgree started working on this issue
Jan 9th, 2019 4:56pm

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