REFUND.**Hello my name is Joell DeJean and I recently tried to get a service through yo...

GetHuman-dejeanjo's customer service issue with Groupon from December 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dejeanjo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dejeanjo can let us know if they help or not.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dejeanjo's own words
REFUND.**Hello my name is Joell DeJean and I recently tried to get a service through your website.The service I tried to get was a massage for two at Sagacious Oasis LLC located in Baton Rouge, Louisiana. I tried to receive this service on Sunday December *th. I got in contact with the associate or massage therapist that was suppose to complete the services for me and my girlfriend and she said she was out of town and not working on the day of purchase. Her website and voicemail said that she does work on Sunday's but I guess she was not in this particular Sunday. Her number is (***)******* if you would like to speak with her so she can confirm that she did not give us the services purchased through the Groupon website. I would like to be refunded the amount paid for that service being that we did not receive any type of service or massage. Today is December **th and it is within the * day policy to get a refund through the Groupon website being that it happened on December *th. The total charge was $** to my MasterCard and that is the amount that I would like to get refunded. Please get back to me and let me know what will be the next steps in this process. My name is Joell DeJean and my contact number is ***-***-****.

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Customer service issue
Reported by GetHuman-dejeanjo
Dec 12th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 115767 others
0 customers following this


GetHuman-dejeanjo started working on this issue
Dec 12th, 2018 4:29pm

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