Good morning I had a problem with this coupon order **********. The real problem with t...
GetHuman-echrist's customer service issue with Groupon from October 2018
3 views | 72146 similar | 0 following
Help with my Groupon issue
How did GetHuman-echrist do it?
Waiting to hear how GetHuman-echrist fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-echrist's own words
Good morning I had a problem with this coupon order **********. The real problem with this order was with the reservation. First of all the phone number, was completely wrong and not even able to call him. So the girl that I gifted the coupon, went directly to the address, and the main guy that should be responsible for the Paddle Lab, Francesco, is not working there anymore. Last time they saw him was * year ad half ago. After a research on the web we found the number of this guy and we tried to make a reservation twice. He accepted the reservation for the weekend, and then he disappears. He is not even responding to the phone anymore. Seams like this is a scam. I would like to start a dispute with this guy and ask for a refund or be able to buy another coupon of same value.
GetHuman-echrist did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-echrist fixed the problem
We are waiting for GetHuman-echrist to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.