Good morning I had a problem with this coupon order **********. The real problem with t...

GetHuman-echrist's customer service issue with Groupon from October 2018

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The issue in GetHuman-echrist's own words
Good morning I had a problem with this coupon order **********. The real problem with this order was with the reservation. First of all the phone number, was completely wrong and not even able to call him. So the girl that I gifted the coupon, went directly to the address, and the main guy that should be responsible for the Paddle Lab, Francesco, is not working there anymore. Last time they saw him was * year ad half ago. After a research on the web we found the number of this guy and we tried to make a reservation twice. He accepted the reservation for the weekend, and then he disappears. He is not even responding to the phone anymore. Seams like this is a scam. I would like to start a dispute with this guy and ask for a refund or be able to buy another coupon of same value.

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Groupon

Customer service issue
Reported by GetHuman-echrist
Oct 20th, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 72146 others
0 customers following this
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Timeline

GetHuman-echrist started working on this issue
Oct 20th, 2018 2:14pm
GetHuman-echrist confirmed the issue is fixed. Hooray!
Oct 20th, 2018 2:14pm