Security code for voucher: ********B**Groupon code for voucher: ********MA**Six session...
GetHuman-kenzaco's customer service issue with Groupon from October 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kenzaco will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kenzaco can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kenzaco's own words
Security code for voucher: ********B**Groupon code for voucher: ********MA**Six sessions of soprano ice laser hair removal on one medium and two small areas.*Customer name: Anbar k**I bought this voucher which expires today and I’ve been trying to call for days now but I never manage to get through and they always transfer me and never pick up. I am unable to use this voucher as when I needed to use it they did not pick up the phone or respond to requests and had no appointment times, I’ve tried to call groupon many times about this but haven’t been able to get through which was really frustrating and today is the deadline and I need a refund as I did not use this voucher and could not have used it
GetHuman-kenzaco did not yet indicate what Groupon should do to make this right.
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