There was a return on my groupon for an amount I did not purchase on my credit card. I...

GetHuman1356015's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman1356015's own words
Purchase them. There was a limit of * I-Lopo sessions or * individual. They weee charged to my credit card and I need an exact list of all transactions at exactly what time and what was processed, refunded and waiting to process. ... There was a return on my groupon for an amount I did not purchase on my credit card. I have had several live chats and it was not sufficient. I need a printed copy of all transactions at exactly the time I purchased them emailed to me. I need the date of transaction, time of purchase, refund if transaction and time of refund as well as amount and from what retail and in what quantity. There is also a problem with my groupon. It has shown a transaction is pending for months now. I AM REQUESTION A CALL BACK! I have run out if patients now. If your agents could have done what I REQUESTED THE FIRST TIME, I wouldn’t need a call back! (***)***-****
This whole process has been aggravating because all I want is this list seeing it’s MY ACCOUNT and it MY MONEY. I have asked for numerous calls back but I have no option once I have gone to the page your agents instructed me to. PLEASE CALL ME BACK! I want my MONEY BACK * for these I-lipis that we’re cancelled
If an person gives me the list of purchases, times, dates, what was redeemed, returned and “pending”. I don’t understand why there was a refund in the amount of something I did not buy and things I was charged for but didn’t buy. Give me my money back.
This was the first few things I bought. I would have bought more and would like to if GROUPON is reputable. Friends swear by your desks and have good luck. That’s how I heard about you. I’m not asking for much. Just my return.
I have written email after email and have had several live chats without a solution! I have tried EVERYTHING else other than getting nasty with Groupon, talking to the better business burrow and taking to social media. What else do I have to do?? Call me! *(***) ***-**** I don’t care what time, let’s straighten this problem out. My name isCrystal Pelletier. My email *****@***.com and the issue is with I-lipis not refunded and a refund for something I didn’t Purchase
I have an issue with Groupon too
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Groupon

I was trying to purchase * sessions of fat reduction at metform, and several sessions of I-lipo at Kel and Brie in Hamilton ont
Customer service issue
Reported by GetHuman1356015
Oct 16th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 13 customers so far
Similar issue to 70367 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1356015 started working on this issue
Oct 16th 6:02pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th 1:45am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th 2:16am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th 5:39pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th 11:30pm
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Oct 20th 12:59am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 20th 4:15am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 21st 1:08am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 21st 2:39am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 22nd 5:03pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 22nd 5:03pm
GetHuman1356015 indicated the issue is not fixed yet.
Nov 15th 3:44am