There was a return on my groupon for an amount I did not purchase on my credit card. I...

GetHuman1356015's customer service issue with Groupon from October 2018

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Help with my Groupon issue
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The issue in GetHuman1356015's own words
Purchase them. There was a limit of * I-Lopo sessions or * individual. They weee charged to my credit card and I need an exact list of all transactions at exactly what time and what was processed, refunded and waiting to process. ... There was a return on my groupon for an amount I did not purchase on my credit card. I have had several live chats and it was not sufficient. I need a printed copy of all transactions at exactly the time I purchased them emailed to me. I need the date of transaction, time of purchase, refund if transaction and time of refund as well as amount and from what retail and in what quantity. There is also a problem with my groupon. It has shown a transaction is pending for months now. I AM REQUESTION A CALL BACK! I have run out if patients now. If your agents could have done what I REQUESTED THE FIRST TIME, I wouldn’t need a call back! (***)***-****
This whole process has been aggravating because all I want is this list seeing it’s MY ACCOUNT and it MY MONEY. I have asked for numerous calls back but I have no option once I have gone to the page your agents instructed me to. PLEASE CALL ME BACK! I want my MONEY BACK * for these I-lipis that we’re cancelled
If an person gives me the list of purchases, times, dates, what was redeemed, returned and “pending”. I don’t understand why there was a refund in the amount of something I did not buy and things I was charged for but didn’t buy. Give me my money back.
This was the first few things I bought. I would have bought more and would like to if GROUPON is reputable. Friends swear by your desks and have good luck. That’s how I heard about you. I’m not asking for much. Just my return.
I have written email after email and have had several live chats without a solution! I have tried EVERYTHING else other than getting nasty with Groupon, talking to the better business burrow and taking to social media. What else do I have to do?? Call me! *(***) ***-**** I don’t care what time, let’s straighten this problem out. My name isCrystal Pelletier. My email *****@***.com and the issue is with I-lipis not refunded and a refund for something I didn’t Purchase
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Groupon

I was trying to purchase * sessions of fat reduction at metform, and several sessions of I-lipo at Kel and Brie in Hamilton ont
Customer service issue
Reported by GetHuman1356015
Oct 16th, 2018 - 4 years ago
Fixed
Seen by 14 customers so far
Similar issue to 70367 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1356015 started working on this issue
Oct 16th, 2018 6:02pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th, 2018 1:45am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th, 2018 2:16am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th, 2018 5:39pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 19th, 2018 11:30pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 20th, 2018 12:59am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 20th, 2018 4:15am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 21st, 2018 1:08am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 21st, 2018 2:39am
GetHuman1356015 indicated the issue is not fixed yet.
Oct 22nd, 2018 5:03pm
GetHuman1356015 indicated the issue is not fixed yet.
Oct 22nd, 2018 5:03pm
GetHuman1356015 indicated the issue is not fixed yet.
Nov 15th, 2018 3:44am

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