This order got all messed up. The orders I placed were failed transactions and advised...

GetHuman1347801's customer service issue with Groupon from October 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1347801 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1347801 can let us know if they help or not.
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Name on account, Email on account, and Billing address
The issue in GetHuman1347801's own words
This order got all messed up. The orders I placed were failed transactions and advised me to try again. So I did a number of times causing my account to be charged * times and I only wanted * wrangler suitcase sets. Also I entered my groupon gift card number in the promotion section and it is not showing on either transaction. There was a *** dollar debt to my account and I asked the bank to reverse it because I did not authorize groupon to go into my account I thought the authorization would be authorized by the customer. Then * transaction came into my account a day later and I asked my bank to reverse the charges. Then I received * sets of suitcases on Friday and I asked the bank to change the *** dollar charge back to a debt and I would keep the *rd set. And again remember my groupon was not applied to the transaction. To call me for any clarification: Cynthia Bloomfield *** *** ****. Adress **** Largo Road unit *** Henrico Virginia. These transactions were done on **.**.**

GetHuman1347801 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman1347801
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 69716 others
0 customers following this


GetHuman1347801 started working on this issue
Oct 15th, 2018 2:56pm

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