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I purchased a groupon on November , . It was for a Mac laptop, I paid $* and it...

GetHuman-agarlett's customer service issue with Groupon from October 2018

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The issue in GetHuman-agarlett's own words

I purchased a groupon on November **, ****. It was for a Mac laptop, I paid $*** and it was supposed to come with a year warranty through Apple. My computer last week sadly stopped turning on or responding. I took the laptop to Apple to get fixed since I have a year warranty... I took the computer to Apple and they looked up the vin and all the information and explained that my warranty had expired in July of ****... but this doesn’t make sense since I purchased the computer on November **, ****. It is currently October ** **** so the year warranty I purchased should still be effective. I am sitting here with a dead computer and no way to contact customer support on the phone. I would love someone to reach out since I’m a student and need my computer to function. I need answers on how to get my computer fixed or replaced since I purchased a WARRANTY! I should be covered!!!

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Groupon

Customer service issue

Reported by GetHuman-agarlett

Oct 14th, 2018 - 4 years ago

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Seen by 3 customers so far

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GetHuman-agarlett started working on this issue

Oct 14th, 2018 1:35pm

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