I purchased a groupon on November **, ****. It was for a Mac laptop, I paid $*** and it...

GetHuman-agarlett's customer service issue with Groupon from October 2018

2 views
 | 
69296 similar
 | 
0 following
Help with my Groupon issue
Did we steer you to the right help?
Waiting to see if GetHuman-agarlett got the right customer help using our suggestion.
Before contacting them, items GetHuman-agarlett may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-agarlett's own words
I purchased a groupon on November **, ****. It was for a Mac laptop, I paid $*** and it was supposed to come with a year warranty through Apple. My computer last week sadly stopped turning on or responding. I took the laptop to Apple to get fixed since I have a year warranty... I took the computer to Apple and they looked up the vin and all the information and explained that my warranty had expired in July of ****... but this doesn’t make sense since I purchased the computer on November **, ****. It is currently October ** **** so the year warranty I purchased should still be effective. I am sitting here with a dead computer and no way to contact customer support on the phone. I would love someone to reach out since I’m a student and need my computer to function. I need answers on how to get my computer fixed or replaced since I purchased a WARRANTY! I should be covered!!!
GetHuman-agarlett did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-agarlett fixed the problem
We are waiting for GetHuman-agarlett to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-agarlett fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-agarlett
Oct 14th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 69296 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-agarlett started working on this issue
Oct 14th 1:35pm
GetHuman-agarlett shared this issue with friends on Facebook
Oct 14th 1:35pm
GetHuman-agarlett shared this issue with friends on Facebook
Oct 14th 1:36pm