I ordered a Groupon for window washing for $***.**. I called the company, SG&Associate...

GetHuman-carleate's customer service issue with Groupon from October 2018

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The issue in GetHuman-carleate's own words
I ordered a Groupon for window washing for $***.**. I called the company, SG&Associates to schedule the cleaning. They were scheduled to come to my home on November **th, the scheduled time was from **:** - *:**. I confirmed on Thursday, the **th. They never showed up at my home. I called them several times after *:** on the **th to ask if I could be given a more specific time frame for their arrival. I was placed on hold twice, then disconnected. I called two more times and got an answering machine both times, I left messages and no one has responded. Once, when I called from my home number which they had in their system, no one ever answered the phone. I then immediately called from my cell phone number which they did not have and they answered immediately! I was placed on hold then disconnected. I believe I spoke with "Stephanie", who confirmed my appointment on Thursday. Since they have been so unreliable, I would like a refund. I don't want to deal with a company who has so little respect for customers.*Thank you*Carleater Holmes

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Customer service issue
Reported by GetHuman-carleate
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 69406 others
0 customers following this


GetHuman-carleate started working on this issue
Oct 14th, 2018 5:31pm

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