I purchased * separate groupons for exotic car rides from mile high drives. I purchased...

GetHuman-joywahl's customer service issue with Groupon from September 2018

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The issue in GetHuman-joywahl's own words
I purchased * separate groupons for exotic car rides from mile high drives. I purchased them on dec **th ****, they expire on sept **th. I had purchased them for my fiance **th birthday. they were each for an hour to drive the denver foothills on a ** mile rout with other tour participants. I tried multiple times to book an appointment on line and received message that the website was being updated. I then contacted the owners who said they had recently purchased the company and were checking with the previous owner, the denver foothills road is under construction so they could not honor the initial purchase but would work with us. When I did not hear back I contacted Roman one of the owners, he said they needed to figure out how to honor all * of the groupons. He said he would honor the groupons even if it was past the expiration date. I have contacted the owner multiple times, the last time they said they would respond by today. I have yet to hear from them and would like a refund.

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Customer service issue
Reported by GetHuman-joywahl
Sep 5th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 55337 others
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GetHuman-joywahl started working on this issue
Sep 5th, 2018 9:35pm