I have used Groupon for years and now they have NO live support. Just ***** the customer! I will not use them ever again!!!

GetHuman939232's customer service issue with Groupon from August 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman939232's own words
Hey a refund from a business that can’t help me. ... I have a Groupon, The De-Stressor, I would like refunded. I realize I have had it for some time. Yesterday was the *nd time I tried to book this and this time when I told them I had a Groupon, the soonest date is August **. I have not used it before now because my mother was in and out of hospital for months and then passed. I am now taking care of my dad, that uses a wheel chair. I cannot book that far out. I'm sure you can see how long I have been a customer and how much I have purchased. I would really like to have a refund on this. Also, I never even spoke with this person, They handle everything through a text. Thank you.
If this is not going to get resolved I will never use Groupon again. I have been a customer since right after Groupon started. They will or be a top app for long like this.
I NEVER HEARD A WORD BACK FROM THEM.
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Groupon

Customer service issue
Reported by GetHuman939232
Aug 1st, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 14 customers so far
Similar issue to 40795 others
0 customers following this
Items needed
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Timeline
GetHuman939232 started working on this issue
Aug 1st, 2018 6:05pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 1st, 2018 7:28pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 2nd, 2018 7:18pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 5th, 2018 12:44am
GetHuman939232 indicated the issue is not fixed yet.
Aug 5th, 2018 12:45am
GetHuman939232 indicated the issue is not fixed yet.
Aug 5th, 2018 12:53am
GetHuman939232 indicated the issue is not fixed yet.
Aug 5th, 2018 7:06pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 6th, 2018 6:00pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 6th, 2018 10:50pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 7th, 2018 3:32pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 7th, 2018 5:04pm
GetHuman939232 indicated the issue is not fixed yet.
Aug 17th, 2018 3:11pm