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Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

How do I take down a post on Google maps

To take down a post on Google Maps, you can report it by locating the post, clicking on the three dots or the "More" option, and selecting "Report a post." Follow the on-screen instructions to submit your request. Keep in mind that Google will review your report and will take action if it violates their policies.
Asked Feb 10, 2025 6:54 PM

I have two charges on my credit card from Google that I don't understand. How do I cancel these charges?

To cancel charges on your credit card from Google, you should first check your Google Account's purchase history to identify the services associated with the charges. If you believe the charges are unauthorized or you wish to dispute them, you can contact your bank or credit card provider directly to report the issue and request a charge reversal. Additionally, there is a link to the most up-to-date contact information right here on this page that you are viewing, which can assist you further.
Asked Feb 7, 2025 8:42 PM

How do I recover my account without any access to previous devices and/or phone numbers connected to my account

To recover your account without access to previous devices or phone numbers, go to the account recovery page and follow the prompts. You may be asked to verify your identity through alternative methods, such as answering security questions or checking your email. Providing as much accurate information as possible will help in the recovery process. If you have enabled backup codes or trusted contacts, those can also assist in regaining access to your account.
Asked Feb 1, 2025 10:57 AM

How can I recover my Gmail account

To recover your Gmail account, go to the Gmail sign-in page and click on "Forgot password?" Follow the prompts to verify your identity and reset your password. You may need to answer security questions or receive a verification code via your recovery email or phone number. Make sure to have access to any recovery options you set up previously.
Asked Jan 29, 2025 10:00 PM

I cannot log into my Gmail account. It's telling me my password is incorrect, which is not true and then it tells me to send a follow-up email. I only have a phone number to receive my code on.

If you're unable to log into your Gmail account because it's saying your password is incorrect, try using the "Forgot password?" option on the login page. This will guide you through the process of account recovery. If you only have a phone number linked to your account, you should receive a verification code via SMS to regain access. Follow the prompts carefully to reset your password and regain your account access.
Asked Jan 22, 2025 1:30 AM

Help me with my Google customer service issue

Account Management

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification reduces...

Refunds and Data Removal

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an unauthorized purchase...

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it for you....

Business Information

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on google...

Email and Recovery

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to change...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google makes...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page and...

Technical Support

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service option....

Reporting Issues

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific problem...
We look to the Google issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google issues reported to GetHuman
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