Can't retrieve my passcode to get into my Google account I have a new phone and do not...

GetHuman2852271's customer service issue with Google from May 2019

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The issue in GetHuman2852271's own words
Can't retrieve my passcode to get into my Google account I have a new phone and do not have the old phone number that I have on my Google account so can't retrieve code to get into my email
GetHuman2852271 did not yet indicate what Google should do to make this right.
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Google

Customer service issue
Reported by GetHuman2852271
May 3rd, 2019 - 6 mons ago
I have an issue with Google too
Fixed
Seen by 3 customers so far
Similar issue to 64250 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman2852271 started working on this issue
May 3rd 12:18am
GetHuman2852271 indicated the issue is not fixed yet.
May 3rd 5:55pm