I am being restricted from recovering my account. I recently lost my password for my ac...
GetHuman2615059's Recover Account issue with Google from March 2019
Help with my Google issue
First: share to improve GetHuman2615059's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
Before contacting them, items GetHuman2615059 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2615059's own words
I am being restricted from recovering my account. I recently lost my password for my account and it has been *** times more of a hassle than it usually is to just reset my password. How am I not able to be verified even though I specifically have my phone number as a recovery number? I have gotten the same generic “We could not verify that it’s you. Please submit another claim” multiple times and I am tired of it. I should at least be getting some more help than I have been given. I understand that losing my password is my own fault, but the fact that I cannot recover my password via my Google app nor my phone number registered with the account is absurd. I would really appreciate more help with this
GetHuman2615059 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2615059 fixed the problem
We are waiting for GetHuman2615059 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.