How long do these take to get reviewed? Some guy emailed me asking me for more details...

GetHuman2613032's Refund or Suspicious Charges issue with Google from March 2019

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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2613032 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2613032 can let us know if they help or not.
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Before contacting them, items GetHuman2613032 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2613032's own words
How long do these take to get reviewed? Some guy emailed me asking me for more details then must have misinterpreted what I said because he started to insinuate I knew what happened(I didnt , I never claimed to) he references none of these submissions and tells me to change my password(which I did when I found out) and contact the developers(who have a no refund policy even in the case of fraud. They told me(big fish games) to look up there tos) but on google all I could find was a a list of lawsuits and a recent successful suit where the judge rules there games constituted illegal online gaming.(not even joking....)**Submission date*Claim ID*Status*Mar **, *********-****-*****Under review*Mar **, *********-****-*****Under review*Mar **, *********-****-*****Under review

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Google

Refund or Suspicious Charges issue
Reported by GetHuman2613032
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 53223 others
0 customers following this

Timeline

GetHuman2613032 started working on this issue
Mar 28th, 2019 2:00am