Hi there i have recently spoken with natwest through there messaging service due to...

GetHuman2610279's Refund or Suspicious Charges issue with Google from March 2019

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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2610279 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2610279 can let us know if they help or not.
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Before contacting them, items GetHuman2610279 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2610279's own words
Hi there i have recently spoken with natwest through there messaging service due to ** recent pending transactions on my bank statement which are due to google or google games? the time of the transactions don’t add up at all as they had taken place when i was working tonight, i have been told to speak with the retailer to ask for the transactions to be removed and give the following codes...**AUTH*REF CODE *******AUTH*REF CODE ****** **AUTH*REF CODE ********AUTH*REF CODE ****** **AUTH*REF CODE ********AUTH*REF CODE ****** **AUTH*REF CODE ********AUTH*REF CODE ****** **AUTH*REF CODE ********AUTH*REF CODE ********AUTH*REF CODE ********AUTH*REF CODE *******AUTH*REF CODE ****** **AUTH*REF CODE ****** ****i hope you can help me at such a stressful time, i have no idea why or how this has happened my bank card has now had to be temporily blocked till i speak with the fraud team if this cannot be resolved by yourself.

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Google

Refund or Suspicious Charges issue
Reported by GetHuman2610279
Mar 27th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 456 others
0 customers following this

Timeline

GetHuman2610279 started working on this issue
Mar 27th, 2019 11:16pm

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