Cannot not get the information needed to an old cell phone to a new one. Old main acco...

GetHuman-wigwam's customer service issue with Google from March 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-wigwam's own words
Cannot not get the information needed to an old cell phone to a new one. Old main account is under *****@***.com . Have tried all ways to recover the password and all attempts says "you cannot determine if this my email and to enter my password whivn I have forgotten. You can talk to me at *****@***.com. my number is ********** - so please contact me. I have been working on this for * days with any succeed on getting a new password or my old password. Give me a phone number where I contact who can help me in recovery. I believe I possibly received a call this am from Nee York, but could not understand one word they said. Please call me with a person that Is English or who speaks pretty good English. Thanks.
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Customer service issue
Reported by GetHuman-wigwam
Mar 13th, 2019 - 5 mons ago
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Seen by 11 customers so far
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GetHuman-wigwam started working on this issue
Mar 13th 4:21pm