My phone was stolen recently and was used to purchase diamonds of **** from a mobile ga...

GetHuman-norzyell's customer service issue with Google from March 2019

19 views
 | 
49113 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-norzyell's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-norzyell got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-norzyell may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-norzyell's own words
My phone was stolen recently and was used to purchase diamonds of **** from a mobile game (Mobile Legends:Bang Bang) equivalent to RM***.** from YoungJoy Technology Limited and charged to my carrier billing with maxis ************.I receive the message from maxis from my share line that the transaction has been done. I have already proceeded to make police report and have suspended the postpaid number ************ maxis. I would like to have a refund from the following transaction ASAP.
GetHuman-norzyell did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-norzyell fixed the problem
We are waiting for GetHuman-norzyell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-norzyell fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-norzyell
Mar 13th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 19 customers so far
Similar issue to 49113 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-norzyell started working on this issue
Mar 13th 8:08am