Hi! I cannot use certain apps anymore (e.g. youtube) because I have to update google pl...

GetHuman-adawim's customer service issue with Google from March 2019

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The issue in GetHuman-adawim's own words
Hi! I cannot use certain apps anymore (e.g. youtube) because I have to update google play services. I cannot do this since it says that "authentication is required" and that I "have to log into my google account". I have a google account that I can log in to, but apparently I have to log into my old school email, which I cannot access since it was inactivated when I finished high school * year ago. Why is this? How can I fix this and update google play services?
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Customer service issue
Reported by GetHuman-adawim
Mar 12th, 2019 - 5 mons ago
I have an issue with Google too
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Seen by 11 customers so far
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GetHuman-adawim started working on this issue
Mar 12th 1:35pm
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Mar 12th 1:38pm