Pixel * has a bug in WiFi calling feature. I live in a Verizon fringe area and I am de...

GetHuman-jsiemins's customer service issue with Google from January 2019

7 views
 | 
35477 similar
 | 
0 following
Help with my Google issue
GetHuman-jsiemins's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsiemins will want to follow the link below to head to their help center. We will check on GetHuman-jsiemins later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jsiemins may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-jsiemins's own words
Pixel * has a bug in WiFi calling feature. I live in a Verizon fringe area and I am dependent on wifi calling while at home. My wife is also dependent on using WiFi calling and she has a Samsung product that works fine. Problem on Pixel * is reproducible, and I know a potential fix, or certainly a partial potential fix. Problem occurs when coming back home transitioning from Verizon service area and into my home which has virtually no Verizon service but has great wifi throughout my entire house, yard, and property. Phone however shows that it is still using Verizon network instead of WiFi network. I am a sfw developer, engineer, and feel very frustrated because it is impossible to get my voice to appropriate engineering personnel. *Jim Sieminski****-***-****
GetHuman-jsiemins did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-jsiemins fixed the problem
We are waiting for GetHuman-jsiemins to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jsiemins fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-jsiemins
Jan 23rd, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 35477 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jsiemins started working on this issue
Jan 23rd 9:43pm
GetHuman-jsiemins shared this issue with your circles on Google+
Jan 23rd 9:44pm