Pixel * has a bug in WiFi calling feature. I live in a Verizon fringe area and I am de...

GetHuman-jsiemins's customer service issue with Google from January 2019

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The issue in GetHuman-jsiemins's own words
Pixel * has a bug in WiFi calling feature. I live in a Verizon fringe area and I am dependent on wifi calling while at home. My wife is also dependent on using WiFi calling and she has a Samsung product that works fine. Problem on Pixel * is reproducible, and I know a potential fix, or certainly a partial potential fix. Problem occurs when coming back home transitioning from Verizon service area and into my home which has virtually no Verizon service but has great wifi throughout my entire house, yard, and property. Phone however shows that it is still using Verizon network instead of WiFi network. I am a sfw developer, engineer, and feel very frustrated because it is impossible to get my voice to appropriate engineering personnel. *Jim Sieminski****-***-****
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Customer service issue
Reported by GetHuman-jsiemins
Jan 23rd, 2019 - 3 mons ago
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GetHuman-jsiemins started working on this issue
Jan 23rd 9:43pm
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Jan 23rd 9:44pm