Help CenterCommunity*Original Poster - Wong Wei Xun** days**No connection for Google re...

GetHuman-wongweix's customer service issue with Google from January 2019

32897 similar
0 following
Help with my Google issue
GetHuman-wongweix's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wongweix will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wongweix can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-wongweix's own words
Help CenterCommunity*Original Poster - Wong Wei Xun** days**No connection for Google related apps when on network * Reply * Me Too's*Last edited * days ago*Have faced issue with connecting to google apps (Youtube, playstore, gmail etc.) while on my mobile network.**For youtube, it shows a message "couldn't sign in. Try removing and re-adding your account on this device." And when I try to do so, another message shows, " Please check your network connection".**For play store, its show "no network connection, make sure that WIFI or mobile network is turned on".**Am only facing such issues when im on my mobile network. Push notifications also does not appear for those apps as well.**Have tried various solutions found online such as clearing cache*data, changing network to ipv* only. My date and time has already been set to automatic.**Also, i still am able to browse using google chrome, enter various social media platform with no issues.**Would appreciate if someone could provide a solution. Thank you.
GetHuman-wongweix did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-wongweix fixed the problem
We are waiting for GetHuman-wongweix to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wongweix fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wongweix
Jan 15th, 2019 - 9 mons ago
I have an issue with Google too
Seen by 14 customers so far
Similar issue to 32897 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-wongweix started working on this issue
Jan 15th 5:32am
GetHuman-wongweix indicated the issue is not fixed yet.
Jan 15th 5:35am