I got locked out of my gmail account when I bought an iPhone X. For a period of time I...

GetHuman-drjacqu's customer service issue with Google from January 2019

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The issue in GetHuman-drjacqu's own words
I got locked out of my gmail account when I bought an iPhone X. For a period of time I was still able to access my gmail account via Apple email, now it is not coming through there either. I have tried for months to recover this account. I have had this account since **** and I have important emails and contacts. This account is associated with my Apple ID, Facebook, and other accounts. It is my account. I have provided my cell number, also associated with my account as a recovery device and have provided the correct code every time. I have also provided emails that are linked to this gmail account. I have had account services respond to my inquiries, but their best advice is to set up a new email. This is not acceptable.
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Customer service issue
Reported by GetHuman-drjacqu
Jan 14th, 2019 - 9 mons ago
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
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Jan 14th 5:42pm
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