Trying to purchase the “Pro” version of an app. Every time I invariably get the error...

GetHuman1959163's customer service issue with Google from January 2019

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The issue in GetHuman1959163's own words
Trying to purchase the “Pro” version of an app. Every time I invariably get the error “Transaction cannot be completed.”*I tried purchasing Google Play credit, both in the app and through the google play website, and got the same message.*I tried using another google account. Same thing.*I called my credit card support, and there’s nothing wrong with my card and I can make other purchases.**All the help I can find is one singular page describing general solutions for a variety of different types of problems. None of them are helpful. I couldn’t find the option for the live chat support either.
GetHuman1959163 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1959163
Jan 14th, 2019 - 9 mons ago
I have an issue with Google too
Seen by 12 customers so far
Similar issue to 32537 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1959163 started working on this issue
Jan 14th 3:14am
GetHuman1959163 indicated the issue is not fixed yet.
Jan 14th 3:16am